IT Support

3 days ago


Shah Alam, Malaysia Leading Innovative Technologies & Systems Sdn Bhd Full time

**Responsibilities**:

- Required to provide 1st level troubleshooting to user’s queries/incidents received (regardless of source; in a professional and timely manner. Address customers technical issues via phone or remotely.
- Follow the appropriate escalation channels to escalate pending issues.
- Reporting to Head of IT Support.

**Qualifications**:

- Fresh Graduate are welcome.
- Working experience in customer service/contact centre will add advantage.
- Language requirement: English (Excellent communication skills) / Mandarin / Bahasa Malaysia

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Parental leave

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus


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