Customer Service Agent
2 weeks ago
Role: Customer service
Location: Kuala Lumpur
Duration: 2 Years Extendable Contract
Language requirement: Native Japanese / or JLPT N1/N2
- Customer Service and online chat
- social media
- (inbound/outbound)
- Averagely 80% voice, chat 15%, and outbound 5%
- Must be a self-starter, exercise independent judgment, and make sound decisions.
- Attention to detail and follow through are critical.
- Must possess outstanding verbal and written communication skills / PC skills and Internet.
- familiarity.
- Demonstrate computer systems proficiency in a Microsoft and Internet based.
- Basic operating knowledge in Word, Excel, Outlook, and Internet Explorer.
- Ability to type 40 wpm.
- Must be fluent in English language and Japanese.
- Able to speak, read, and write in Japanese.
- Basic math skills.
- Minimum Diploma in any field.
**Job Types**: Permanent, Contract
**Salary**: RM7,000.00 - RM9,000.00 per month
Schedule:
- Night shift
**Language**:
- Japanese (preferred)
- Korean (preferred)
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