Customer Service Agent for Feb
4 weeks ago
**Role**:Customer Service Executive
**Timings**:Day Shift (Permanent)
**Industry**:BPO
**Work Mode**:Work from office
**Functional Area**:ITES / BPO / Customer Service
**Process**:Voice
Key Skills: Communication Customer Relations Customer Service Focus Focused Communication Skills Customer service advisor New Customers Customer Engagement Customer Care good communication skills customer success customer support
- Salary : Mandarin : MYR 4k
Native Veitnamese/Thai/Indo : MYR: 4k +200 Housing Allowance
Native Korean : MYR 8.3k-8.8k
2 years in CS experience
Gaming level in Genshin Impact/Honkai Stair Rail.
Request to have their User ID to check the level
The Customer Service Advisor interfaces with customers via inbound calls, outbound calls, or through the
Internet depending upon client requirements.
This position provides customer service support and resolution of routine problems regarding client's product or services.
It is for China and Taiwan market.
Essential Functions/Core Responsibilities:
-
Customer Service Agent- June Intake
14 hours ago
Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full timePosition - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...
-
L1 Customer Support Agent
4 weeks ago
Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**JOB SCOPE**: - Assist and resolve customers' inquiries with general concerns related to online shopping platform & e-commerce platform - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA **REQUIREMENTS**: - Minimum 1 Year of Customer Service experience is...
-
Client Service Officer
7 days ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....
-
Guest Service Agent
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
-
Customer Service Agent Inbound
4 weeks ago
Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full timePosition - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily handle inquiries from both...
-
Reservations Agent
4 weeks ago
Kuala Lumpur, Malaysia Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Customer Service Agent
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full timeabout the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...
-
Customer Service Agent
3 weeks ago
Kuala Lumpur, Malaysia Randstad Malaysia Remote Work Freelance Full timeabout the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...
-
Customer Service Agent
4 weeks ago
Kuala Lumpur, Malaysia Hays Malaysia Full time**Responsibility** - Responsible for customer platform and brokerage consultation, information enquiry and problem-solving **What you'll need to succeed** - Strong command of English - Extensive proficiency in Mandarin language is a must have - _**Fresh graduates are welcomed to apply!**_ Expected Start Date: 03/17/2024 **Job Types**: Full-time,...
-
Customer Service Executive
7 days ago
Kuala Lumpur, Malaysia OCBC Bank Full time**Customer Service Executive (Contact Centre)** **-** **(**24000077**)** **Services** - To attend to inbound calls enquiries over various range consumer financial products and services - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized...
-
Quality Assurance
7 days ago
Kuala Lumpur, Malaysia Coway (Malaysia) Sdn Bhd Full timeListening and audit inbound and outbound calls - To prepare standard call monitoring form - To collaborate with agents on their mistake done during call - To coach and provide training to all call-agents on self development on improving calls - To score each agent (HCC and MCC) daily on calls performance - Prepare daily, weekly and monthly report on...
-
Customer Service Agent
4 weeks ago
Kuala Lumpur, Malaysia Ant Force Sdn Bhd Full timeResponsibilities: - Able to work as a team and can speak courteously. - Improving Customer Experience. - Respond to customer’s feedback and solve their issue. Benefit: - employee insurance - maternity/marriage/compassionate leave - 12 days Annual Leave + Replacement Leave - medical claims RM 80 per month - EPF + SOCSO Requirements: - Able to speak...
-
Customer Service Manager
7 days ago
Kuala Lumpur, Malaysia Harmony New Energy Auto Service (Malaysia) Sdn. Bhd. Full timeJob Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...
-
Student Apprenticeship Programme
7 days ago
Kuala Lumpur, Malaysia HSBC Full time-Job description **Join the Bank of the future** Around the world, growth is bringing new prosperity; businesses are pioneering new trade routes; and new centres of wealth and influence are emerging. At HSBC, we’re inspired by the ways the world is changing for our business and for our customers. That’s why we’re looking to connect with the best and...
-
Careline Agent
4 weeks ago
Kuala Lumpur, Malaysia DoubleTree by Hilton Kuala Lumpur Full timeThe Careline Agent organizes and coordinates services to ensure that each customer experiences a memorable stay from arrival, during the stay, through to departure, in line with Hilton and the hotel policies and procedures. Responsibilities include: - Actively seeking verbal feedback from customers and team members at every opportunity. - Agree on and...
-
Customer Service Agent
7 days ago
Kuala Lumpur, Malaysia HR FIRST Sdn Bhd Full time**Criteria**: c) Good communication skills are required, as they may need to interact with team members or customers. d) Basic computer skills, such as familiarity with Microsoft Office or data entry software, would be beneficial. **Job Types**: Full-time, Contract Contract length: 6 months **Salary**: RM2,000.00 - RM2,500.00 per month Schedule: - Day...
-
Customer Service Officer
6 days ago
Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full timePROJECT: TAKAFUL MALAYSIA (INSURANCE PROJECT) JOB SUMMARY - In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be...
-
Customer Service Agent
4 weeks ago
Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full timeJob Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...
-
Guest Service Agent
7 days ago
Kuala Lumpur, Malaysia Shangri-La Hotels Full timeTraders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...
-
Customer Service Advisor
4 weeks ago
Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full timeGreetings ! This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients. Role - Logistic center agent (Customer Service) Location - KL sentral Language - Mandarin and English Salary - RM4000 + allowances Joining - 24 july Overall Role Purpose: To assist customer to get an replacement part for the faulty...