Hotel Receptionist
10 hours ago
Regardless whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the ambiance of the hotel, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of service excellence.
What you’ll do
- Hotel guest check-ins/ check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
- Provide guests with room and hotel information, directions, amenities and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
We’ll support you in and out of the workplace by offering:
- Promising Career Growth within the organization
- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Recognition programs
What we’re looking for
- Passionate to learn and would like to have successful career growth
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Ropewalker Sdn. Bhd. is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
**Job Types**: Full-time, Internship, Fresh graduate, Student job
**Salary**: From RM1,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
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