Customer Service Executive Hotel Reservation

__ Answer phone calls and attend to guests' requests to book rooms or events at the hotel. Check on the internal booking system and make the booking for the guest. Obtain payment information and run credit/debit card payments when required. Assist guests with booking transport such as taxis and giving directions where required. Liaise with the other...

Key elements to the job:To be familiar with computer systems, windows based PC - To understand the product, know all the rooms, their nightly rate, and be aware of their standard set up. - Able to learn the history of the house in order to give correct information to guest when questioned. - Must be able to answer phones - liase with guests as and when...

The main role of the Assistant Manager, Reservation is to ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Supervising general job performance of reservation staff implementing of policies and procedures under...

Job description - Ability to perform guest check-in and check-out. - Handle room reservations - Ability to fulfill guest requests - Able to provide exceptional customer service at all times. - Ability to plan and priorities work to exceed expectations. - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters -...

**Contact : Sylvester +60103982210 OR Ysam +60164199933 (Strictly Whatsapp Message ONLY)** - Greet and welcome guests with a warm and friendly demeanor. - Check-in guests efficiently, providing all necessary information and room keys. - Handle guest inquiries, requests, and concerns in a courteous and professional manner. - Answer phone calls promptly and...

Greet hotel guests; answer any questions or concerns - Up Selling guest rooms and promoting hotel services - Handle check-in and check-out - Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running - Communicate with Housekeeping...

Job description - Ability to perform guest check-in and check-out. - Handle room reservations - Ability to fulfill guest requests - Able to provide exceptional customer service at all times. - Ability to plan and priorities work to exceed expectations. - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters -...

Job description - Ability to perform guest check-in and check-out. - Handle room reservations - Ability to fulfill guest requests - Able to provide exceptional customer service at all times. - Ability to plan and priorities work to exceed expectations. - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters -...

Key elements to the job:To be familiar with computer systems, windows based PC To understand the product, know all the rooms, their nightly rate, and be aware of their standard set up. Able to learn the history of the house in order to give correct information to guest when questioned. Must be able to answer phones- liase with guests as and when required and...

RESERVATION CUM FRONT OFFICE ASSISTANT Terletak di Pantai Tanjung Tokong, Hotel Sentral Seaview, Penang mempunyai bilik-bilik berhawa dingin dengan pemandangan laut yang menyeluruh. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

RESERVATION CUM FRONT OFFICE ASSISTANTTerletak di Pantai Tanjung Tokong, Hotel Sentral Seaview, Penang mempunyai bilik-bilik berhawa dingin dengan pemandangan laut yang menyeluruh.SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...

**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...

The main role of the Assistant Manager, Reservation is to ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Supervising general job performance of reservation staff implementing of policies and procedures under...

Greet hotel guests; answer any questions or concerns Up Selling guest rooms and promoting hotel services Handle checkin and checkout Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running Communicate with Housekeeping departments...

RESPONSIBILITIES - Reports to Director of Sales. - Represents the hotel’s services and facilities to prospective and existing clients. - Manages a portfolio of clients in accordance to designated account distribution. - Plans for sales calls and report on findings and opportunities. - Conducts routine telemarketing activities to identify new accounts. -...

Front Desk Executive Requirements: - High school diploma or suitable equivalent. - 1+ years Front Desk Executive experience preferred. - Well-groomed, professional appearance. - Outstanding written and verbal communication skills. - Team player. - Available to work shifts, over weekends and on public holidays. Duties & Responsibilities: - Assist guests...

Job SummaryWe are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay.Responsibilities Greet hotel guests; answer any questions or concerns Up Selling guest rooms and...

**Job Overview**: As an intern in the Reservation Department, you will be responsible for supporting the reservation team in managing and coordinating the booking process for customers. This role involves interacting with clients, processing reservations, and ensuring accuracy in all reservation details. You will work closely with the reservation team to...

RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...