Internship Reservation Department
3 days ago
**Job Overview**:
As an intern in the Reservation Department, you will be responsible for supporting the reservation team in managing and coordinating the booking process for customers. This role involves interacting with clients, processing reservations, and ensuring accuracy in all reservation details. You will work closely with the reservation team to provide excellent customer service and contribute to the smooth operation of the department.
**Key Responsibilities**:
**Customer Interaction**:
Provide information about available services, rates, and policies to customers.
Reservation Processing:
Assist in processing and confirming reservations accurately and in a timely manner.
Enter reservation details into the booking system and ensure all information is up-to-date.
Documentation and Record Keeping:
Maintain organized records of reservations, cancellations, and customer interactions.
Prepare and update reports related to reservation activities.
**Collaboration**:
Work closely with other team members to coordinate reservations and address customer needs effectively.
Collaborate with other departments, such as housekeeping and front desk, to ensure smooth communication and efficient service delivery.
**Problem Resolution**:
Address and resolve customer concerns or issues related to reservations.
Collaborate with supervisors and senior staff to handle complex situations.
**Customer Service**:
Provide excellent customer service by ensuring a positive experience for customers throughout the reservation process.
Respond promptly to customer inquiries and provide assistance as needed.
**Salary**: From RM800.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
Schedule:
- Monday to Friday
-
Front Office Ambassador
2 days ago
George Town, Malaysia M SUMMIT SDN BHD Full timeFront Desk Ambassador **Requirements**: - High school diploma or suitable equivalent. - 1+ years Front Desk Ambassador experience preferred. - Well-groomed, professional appearance. - Outstanding written and verbal communication skills. - Team player. - Available to work shifts, over weekends and on public holidays. Duties & Responsibilities: - Assist...
-
George Town, Malaysia Ormond Group Sdn Bhd Full time**Housekeeping Internship** **Key Responsibilities**: - Assist housekeeping staff in cleaning and maintaining guest rooms and public areas. - Learn and implement proper cleaning techniques and hotel cleanliness standards. - Inspect rooms to ensure they meet the hotel's quality and cleanliness standards. - Assist in restocking housekeeping supplies and...
-
Receptionist
5 days ago
George Town, Malaysia Hotel Continental Penang Full time**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...
-
Front Office Assistant
7 days ago
George Town, Malaysia Hotel Continental Penang Full time**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...
-
Receptionist
7 hours ago
George Town, Malaysia Hotel Continental Penang Full time**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...
-
George Town, Malaysia MNP Auctioneers (Central) Sdn Bhd Full time**During your INTERNSHIP, you will learn to: - ** - Provide general administrative and clerical support - Assist in day to day efficient operation of the related department - Think out of the box and impressed others of your extraordinary abilities. **Requirements**: Currently pursuing or have completed in Business / Administration / HR studies. WE WELCOME...
-
Receptionist
1 week ago
George Town, Malaysia Hotel Continental Penang Full time**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...
-
Front Office Assistant
1 week ago
George Town, Malaysia Hotel Continental Penang Full time**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...
-
Hotel Operation Crew
7 days ago
George Town, Malaysia Moxy International Sdn Bhd Full timeGreet hotel guests; answer any questions or concerns - Up Selling guest rooms and promoting hotel services - Handle check-in and check-out - Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running - Communicate with Housekeeping...
-
Guest Service Assistant
6 days ago
George Town, Malaysia The Prestige Hotel Full timeRESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...
-
Guest Service Assistant
1 week ago
George Town, Malaysia The Prestige Hotel Full timeRESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...
-
Front Office Ambassador
3 days ago
George Town, Malaysia M Summit 191 Sdn Bhd Full timeTo be a successful Assistant Front Office, you will need to have strong written and verbal communication, decision-making and organizational skills. You should be a leader who can both supervise employees and provide customer service to hotel guests. The ability to work independently and in teams is important for Assistant Front Office. **Job...
-
Guest Service Assistant
4 weeks ago
George Town, Malaysia The Prestige Hotel Full timeRESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...
-
Guest Service Assistant
3 weeks ago
George Town, Malaysia The Prestige Hotel Full timeRESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...
-
Front Office Manager
2 weeks ago
George Town, Malaysia Macalister Hotel by PHC Full timeResponsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...
-
Front Office-duty Manager
1 day ago
George Town, Malaysia Macalister Hotel by PHC Full timeResponsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...
-
Sales Manager
4 weeks ago
George Town, Malaysia Agensi Pekerjaan Lifework Sdn.Bhd Full time**Responsibilities** - Prepare and present regular sales reports to Top Management - Manages a portfolio of clients in accordance to designated account distribution. - Initiate new sales, prospects and qualifies leads and solicits potential clients in B2B negotiated market segments (FIT and groups). - Respond to sales inquiries from potential clients and...
-
Front Office Executive
2 weeks ago
George Town, Malaysia Macalister Hotel by PHC Full time_**Job Description**_ - Check - in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed. - Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel. - To manage cashiering and hotel reservations. - Maintain...
-
Front Office Executive
2 weeks ago
George Town, Malaysia Macalister Hotel by PHC Full time**_Job Description_** - Check - in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed. - Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel. - To manage cashiering and hotel reservations. - Maintain...
-
Front Office Executive
3 days ago
George Town, Malaysia Macalister Hotel by PHC Full time_**Job Description**_ - Check - in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed. - Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel. - To manage cashiering and hotel reservations. - Maintain...