Internship Reservation Department

**JOB DESCRIPTION** - Acts as a point of liaison between the guests and other departments of the hotel (FO, F&B, housekeeping, maintenance etc.). - Receive and process all guests’ requests and proficiently communicates to the proper departments and monitor the request until proper completion. - Plays a major role in the pre-arrival journey of our guests by...

Key elements to the job:To be familiar with computer systems, windows based PC - To understand the product, know all the rooms, their nightly rate, and be aware of their standard set up. - Able to learn the history of the house in order to give correct information to guest when questioned. - Must be able to answer phones - liase with guests as and when...

The main role of the Assistant Manager, Reservation is to ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Supervising general job performance of reservation staff implementing of policies and procedures under...

**Responsibilities**: - Greet and welcome guests as they arrive, creating a positive first impression. - Handle guest check-ins and check-outs efficiently and accurately, following hotel procedures. - Assist guests with inquiries, requests, and special accommodations, providing helpful and courteous responses. - Answer and route phone calls, taking messages...

**Responsibilities**: **Front Desk Operations**: Assist with guest check-ins and check-outs, handle reservations, and provide excellent customer service at the front desk. **Guest Services**: Attend to guest inquiries and requests, ensuring a positive and seamless experience throughout their stay. **Event Coordination**: Support in the planning and...

Front Desk Ambassador **Requirements**: - High school diploma or suitable equivalent. - 1+ years Front Desk Ambassador experience preferred. - Well-groomed, professional appearance. - Outstanding written and verbal communication skills. - Team player. - Available to work shifts, over weekends and on public holidays. Duties & Responsibilities: - Assist...

**Responsibility** - To be part of Ocean Export department. - To learn the operation and logistics product. - To assists respective team for duties as assigned by supervisor. - Responsible to submit task as per dateline set by supervisor. - Any other duties and task to be assigned from time to time. **Requirements**: - Currently pursuing study Degree in...

**Housekeeping Internship** **Key Responsibilities**: - Assist housekeeping staff in cleaning and maintaining guest rooms and public areas. - Learn and implement proper cleaning techniques and hotel cleanliness standards. - Inspect rooms to ensure they meet the hotel's quality and cleanliness standards. - Assist in restocking housekeeping supplies and...

**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...

**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...

**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...

Greet hotel guests; answer any questions or concerns - Up Selling guest rooms and promoting hotel services - Handle check-in and check-out - Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running - Communicate with Housekeeping...

**Job Summary** We are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. **Responsibilities** - Greet hotel guests; answer any questions or concerns - Up Selling...

Front Desk Executive Requirements: - High school diploma or suitable equivalent. - 1+ years Front Desk Executive experience preferred. - Well-groomed, professional appearance. - Outstanding written and verbal communication skills. - Team player. - Available to work shifts, over weekends and on public holidays. Duties & Responsibilities: - Assist guests...

**KEY REQUIREMENTS: At least 02 years’ working experience. Must have IDB systems knowledge base. Good Communication in oral and written for English and Bahasa Malaysia and Mandarin. **Responsibilities**: - Warm friendly manner greet people entering the hotels, answering any questions, providing directions and alerting departmental head when someone is...

Oversee daily operations of the hotel during your shift. - Ensure guest satisfaction and handle any issues promptly. - Supervise front desk, housekeeping, security, and maintenance staff. - Coordinate with other departments to ensure smooth service delivery. - Manage bookings, reservations, and check -ins/check-outs. - Manage online platforms including...

Report to Front Office Executive / Duty Manager / Assistant Front Office Manager - Applicants must be willing to work on shift. - Calculate the in-house guest deposit before start the shift, to ensure all the deposit are tally with report. - Posting city ledger account into individual account before guest check out & to ensure all the city ledger account...

RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...

Responsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...

RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...