Guest Service Assistant

2 weeks ago


George Town, Malaysia The Prestige Hotel Full time

RESPONSIBILITIES
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check
- cashing, and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Knows the location and types of available rooms as well as the activities and services of the property.

JOB BENEFITS
- Monthly incentives
- Bonuses
- Overtime
- Public holidays
- Annual leave
- Insurance and medical
- Duty meals
- Uniform, laundry provided
- Career advancement opportunities

**Job Types**: Full-time, Fresh graduate, Internship

**Salary**: RM1,600.00 - RM1,900.00 per month

**Benefits**:

- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus



  • George Town, Malaysia The Prestige Hotel Full time

    RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...


  • George Town, Malaysia The Prestige Hotel Full time

    RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...


  • George Town, Malaysia Company Confidentials Full time

    **Job Descriptions**: - Responsible for the smooth operation of the hotel's Front Office and F&B departments in terms of daily Check-In and Out, Breakfast, Hi-Tea, and Dinner. - Welcome and assist guest according to hotel service standards. - Ensure hotel cleanliness standards are executed with the highest level of proficiency. - Ensure that room checklist...


  • George Town, Malaysia Trendy Expression Sdn Bhd Full time

    Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of...

  • Guest Service Manager

    2 weeks ago


    George Town, Malaysia The Prestige Hotel Full time

    First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...


  • George Town, Malaysia The Prestige Hotel Full time

    First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...

  • Guest Service Agent

    1 hour ago


    George Town, Malaysia Salient Glory City Sdn Bhd Full time

    Undertaking front desk service duties. - Administering check-in and check-outs. - Assigning rooms and issuing keys. - Processing guest payments and managing bills. - Coordinating with porters, concierge, kitchen staff and housekeeping. - Acting as a central source of information for guests during their stay. - Resolving problems and dealing with conflict or...

  • Guest Service Agent

    7 days ago


    George Town, Malaysia Salient Glory City Sdn Bhd Full time

    Undertaking front desk service duties. - Administering check-in and check-outs. - Assigning rooms and issuing keys. - Processing guest payments and managing bills. - Coordinating with porters, concierge, kitchen staff and housekeeping. - Acting as a central source of information for guests during their stay. - Resolving problems and dealing with conflict or...


  • George Town, Malaysia Marriott International, Inc Full time

    **หมายเลขงาน** 24101000 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...


  • George Town, Malaysia Marriott International, Inc Full time

    **Номер вакансии** 23211578 **Категория работы** Rooms & Guest Services Operations **Рез.** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?**...


  • George Town, Malaysia Marriott International, Inc Full time

    **رقم الوظيفة** 24052916 **التصنيفات** Rooms & Guest Services Operations **الموقع** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...


  • George Town, Malaysia Marriott International, Inc Full time

    **N. Posizione** 23195344 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari...


  • George Town, Malaysia The Blanket Hotel Sdn Bhd Full time

    Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. **Job Types**: Permanent, Full-time, Fresh graduate **Salary**: RM1,500.00 - RM1,999.00 per month **Benefits**: - Free parking -...

  • Guest Service Agent

    58 minutes ago


    George Town, Malaysia Ropewalker Sdn Bhd Full time

    Regardless whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the ambiance of the hotel, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are...


  • George Town, Malaysia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24101000 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Bienvenue dans la famille** - Quel meilleur endroit...

  • Housekeeping Assistant

    60 minutes ago


    George Town, Malaysia J Suites International Sdn Bhd Full time

    **Duties and Responsibilities**: - To report duty punctually, wearing hotel uniform with name tag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Responsible to maintain hotel cleanliness, sanitation, and organization of assigned work areas. - To adhere to Housekeeping procedures (SOP) for all tasks specified at...

  • Service Crew Member

    5 days ago


    George Town, Malaysia The Blue Mansion Full time

    **Job Title**: Food and Beverage Service Crew **Job Type**: Full-time/Part-time **About Us: Cheong Fatt Tze - The Blue Mansion **is One of the most iconic attractions in George Town, Penang, committed to providing exceptional dining experiences to our guests. We are seeking enthusiastic and customer-oriented individuals to join our team as Food and...


  • George Town, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24101000 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Bienvenido a nuestra familia** Como líder a...


  • George Town, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 23195344 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Bienvenido a nuestra familia** - Como líder a...

  • Service Manager

    7 days ago


    George Town, Malaysia Salient Glory City Sdn Bhd Full time

    Trains new guest services department personnel. - Answers inquiry regarding rates and availability. - Maintains a thorough knowledge of the room rack locations types of rooms, room rack operations, package plans, hotel facilities. - Maintains a detailed knowledge about the hotel's services and hours of operations. - Display a pro-active and leading role in...