Guest Service Agent

Undertaking front desk service duties. - Administering check-in and check-outs. - Assigning rooms and issuing keys. - Processing guest payments and managing bills. - Coordinating with porters, concierge, kitchen staff and housekeeping. - Acting as a central source of information for guests during their stay. - Resolving problems and dealing with conflict or...

Report to Front Office Executive / Duty Manager / Assistant Front Office Manager - Applicants must be willing to work on shift. - Calculate the in-house guest deposit before start the shift, to ensure all the deposit are tally with report. - Posting city ledger account into individual account before guest check out & to ensure all the city ledger account...

Telemarketing and liaising with guest request and assists with Casino Ops function. - Assist players with booking reservations pertaining to guest entertainment, dining, and other services. - Assist Operations team with the booking of Hotel, Limousine, restaurant reservations and all other request for patrons. - Process all guest requests and complaints and...

Regardless whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the ambiance of the hotel, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are...

Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24097608 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

Regardless whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the ambiance of the hotel, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are...

**Job Descriptions**: - Responsible for the smooth operation of the hotel's Front Office and F&B departments in terms of daily Check-In and Out, Breakfast, Hi-Tea, and Dinner. - Welcome and assist guest according to hotel service standards. - Ensure hotel cleanliness standards are executed with the highest level of proficiency. - Ensure that room checklist...

First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...

RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...

Job Description *** Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities,...

Job Description With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott. *** Follow all...

RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...

Responsible for the smooth operation of the hotel. - Ensure the Reception counter is always clean and tidy. - Responsible in overseeing and supervising the daily Front Office workflow. - Assist & delighting customers upon check-in / check-out. - Knowledgeable unit location, types of room available & on-going room rate promotion. - Knowledgeable in regards...

RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24025063 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24038796 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

**Responsibilities**: - Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.**Benefits**: - EPF - SOCSO - Annual Leave

**About Us**: AS HONG YE GROUP is a leading financial services company operating in Malaysia. With a commitment to helping people achieve financial security and well-being, we offer a wide range of insurance products and financial services tailored to the needs of our diverse customer base. We are seeking motivated and ambitious individuals to join our team...

**İş Numarası** 24020608 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat...