Guest Experience Expert

3 weeks ago

George Town, Malaysia Marriott International, Inc Full time

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only.

**Job Number** 24098207

**Job Category** Rooms & Guest Services Operations

**Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Experience Expert

    3 weeks ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 24063661 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    3 weeks ago

    George Town, Malaysia Marriott International, Inc Full time

    **หมายเลขงาน** 24100793 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...

  • Guest Experience Expert

    3 weeks ago

    George Town, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24063661 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro trabajo no consiste solo en que el...

  • Guest Experience Expert

    2 weeks ago

    George Town, Penang, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementNuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea fluida....

  • Guest Experience Expert

    2 weeks ago

    George Town, Penang, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementNuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea fluida....

  • Guest Experience Manager

    3 weeks ago

    George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24045540 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

  • F&b and Event Service Expert

    3 weeks ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 24063680 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on...

  • F&b and Event Service Expert

    3 weeks ago

    George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24082652 **Job Category** Food and Beverage & Culinary **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

  • F&B and Event Service Expert

    1 month ago

    George Town, Penang, Malaysia Marriott International Full time

    Additional Information Position is available for Malaysian NRIC holders and permanent residents only.Job Number Job Category Food and Beverage & CulinaryLocation Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY - F&B and Event...

  • F&B and Event Service Expert

    4 weeks ago

    George Town, Penang, Malaysia Marriott International Full time

    Additional Information Position is available for Malaysian NRIC holders and permanent residents only.Job Number Job Category Food and Beverage & CulinaryLocation Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY - F&B and Event...

  • F&b and Event Service Expert

    2 weeks ago

    George Town, Penang, Malaysia Marriott International, Inc Full time

    Additional Information Position is available for Malaysian NRIC holders and permanent residents only.Job Number Job Category Food and Beverage & CulinaryLocation Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management - F&B and Event Service ExpertOur...

  • F&b and Event Service Expert

    3 weeks ago

    George Town, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24063680 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Our jobs aren’t just about putting food on the table...

  • Guest Service Representative

    2 weeks ago

    George Town, Malaysia Trendy Expression Sdn Bhd Full time

    Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of...

  • Guest Service Manager

    4 weeks ago

    George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24097608 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

  • F&b and Event Service Expert

    2 weeks ago

    George Town, Penang, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementOur jobs aren't just about putting food on the table or serving guests during a banquet or event....

  • Guest Service Agent

    4 weeks ago

    George Town, Malaysia Cititel Penang Full time

    Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. - Perform all...

  • Guest Service Agent

    2 weeks ago

    George Town, Malaysia Cititel Penang Full time

    Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. - Perform all...

  • Guest Service Agent

    2 weeks ago

    George Town, Penang, Malaysia Macalister Mansion Full time

    JOB RESPONSIBILITIES: Maintain a friendly, neat and pleasant image at all times. Provides courteous services to guests and respond promptly and tactfully to guests' complaints, requests and enquiries. Sells, registers and assigns rooms to incoming guests, ensure that registration cards are properly filled up. Checkout departing guests based on the...

  • Guest Service Manager

    2 days ago

    George Town, Malaysia Marriott International Full time

    Additional Information Position is available for Malaysian NRIC holders and permanent residents only.Job Number 24112547Job Category Rooms & Guest Services OperationsLocation Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports all...

  • Guest Service Manager

    2 days ago

    George Town, Penang, Malaysia Marriott International Full time

    Additional Information Position is available for Malaysian NRIC holders and permanent residents only.Job Number Job Category Rooms & Guest Services OperationsLocation Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports all property...