Front Office Agent

Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...

Responsible for the general administration and profitability of the operation of the Front Office Department Attends operations briefing and highlights important points from the daily guests' arrival list, occupancy forecast, causes for variance in reservations forecast and previous days' occupancy against forecast Conducts Front Office Meetings on a regular...

Key Responsibilities:- Customer Service: Greet and assist visitors, answer inquiries, and provide information about the organization or its services.- Team Management: Supervise front office staff, including receptionists and administrative assistants. Provide training and support as needed.- Facilities Management: Ensure the front office area is clean,...

Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service Ensure correct communication between Front Office and other internal departments Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Assist Front Office management in...

**JOB RESPONSIBILITIES**: - Maintain a friendly, neat and pleasant image at all times. - Provides courteous services to guests and respond promptly and tactfully to guests’ complaints, requests and enquiries. - Sells, registers and assigns rooms to in-coming guests, ensure that registration cards are properly filled up. Check-out departing guests based on...

**JOB RESPONSIBILITIES**: - Maintain a friendly, neat and pleasant image at all times. - Provides courteous services to guests and respond promptly and tactfully to guests’ complaints, requests and enquiries. - Sells, registers and assigns rooms to in-coming guests, ensure that registration cards are properly filled up. Check-out departing guests based on...

Responsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...

Responsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...

Company Description Cheong Fatt Tze - The Blue Mansion is a luxurious boutique hotel located in the beautiful and historic Georgetown of Penang. Built in the late 19th century, the award-winning mansion has been meticulously restored and offers guests a unique experience that blends luxury and history, with elegant rooms, fine dining, and Chinese...

Job Responsibilities: Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues Check that all Front Office employees report to work punctually and are well groomed before each of their shift Conduct daily briefings and ensure that all pertinent information is...

FRONT OFFICE ASSISTANT Terletak di Pantai Tanjung Tokong, Hotel Sentral Seaview, Penang mempunyai bilik-bilik berhawa dingin dengan pemandangan laut yang menyeluruh. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Responsible for the general administration and profitability of the operation of the Front Office Department Attends operations briefing and highlights important points from the daily guests' arrival list, occupancy forecast, causes for variance in reservations forecast and previous days' occupancy against forecast Conducts Front Office Meetings on a regular...

Basic Function Responsible for maintaining courteous and competent rooms operation and services to hotel guests. - Responsible for the daily administrative work of the Front Office. - Provide immediate reference to staff during the shift. - Double check duty rosters for the Front Office sections and sign log book of various sections. - Make every effort to...

Company DescriptionCheong Fatt Tze - The Blue Mansion is a luxurious boutique hotel located in the beautiful and historic Georgetown of Penang. Built in the late 19th century, the award-winning mansion has been meticulously restored and offers guests a unique experience that blends luxury and history, with elegant rooms, fine dining, and Chinese gardens.Role...

**Key Responsibilities**: - **Customer Service**: Greet and assist visitors, answer inquiries, and provide information about the organization or its services. - **Team Management**: Supervise front office staff, including receptionists and administrative assistants. Provide training and support as needed. - **Facilities Management**: Ensure the front office...

Greet guests and set a positive working atmosphere. - Perform check in/ out. - Answer the phone, take messages, and redirect calls to appropriate offices. - Organize and maintain files and records; update when necessary. - Create and maintain updated documents and spreadsheets. - Oversee sorting and distribution of incoming mail. - Prepare outgoing mail...

Greet guests and set a positive working atmosphere. - Perform check in/ out. - Answer the phone, take messages, and redirect calls to appropriate offices. - Organize and maintain files and records; update when necessary. - Create and maintain updated documents and spreadsheets. - Oversee sorting and distribution of incoming mail. - Prepare outgoing mail...

To supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standard_ - **Main Duties & Responsibilities**:_ - Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year. -...

To supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standard_ - **Main Duties & Responsibilities**:_ - Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year. -...

**KEY REQUIREMENTS: At least 02 years’ working experience. Must have IDB systems knowledge base. Good Communication in oral and written for English and Bahasa Malaysia and Mandarin. **Responsibilities**: - Warm friendly manner greet people entering the hotels, answering any questions, providing directions and alerting departmental head when someone is...