Front Office Assistant
7 months ago
Company Description
Cheong Fatt Tze - The Blue Mansion is a luxurious boutique hotel located in the beautiful and historic Georgetown of Penang. Built in the late 19th century, the award-winning mansion has been meticulously restored and offers guests a unique experience that blends luxury and history, with elegant rooms, fine dining, and Chinese gardens.
Role Description
This is a full-time on-site role for a Front Office Associate at Cheong Fatt Tze - The Blue Mansion. The Front Office Associate will be responsible for ensuring a seamless and memorable guest experience, from check-in to check-out. This includes handling reservations, guest inquiries, and requests, as well as offering recommendations for dining, attractions, and activities in the area, with a focus on providing a high level of hospitality and personalized service. The role requires attention to detail, strong communication skills, and the ability to work collaboratively with other teams.
**Qualifications**:
Previous experience in a customer service or hospitality role, preferably in a hotel or resort setting
Strong communication and interpersonal skills, with fluency in English and at least one other language
Excellent organizational and problem-solving skills
Ability to multitask and work under pressure in a fast-paced environment
Proficiency in Microsoft Office and hotel reservation systems
A positive attitude and a passion for providing excellent customer service
A degree or diploma in hospitality or related field is a plus
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
Application Question(s):
- Would you be able to work on Night Shift basis rotationally with other staffs
**Education**:
- STM/STPM (preferred)
**Experience**:
- Front Office Assistant: 2 years (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
-
Assistant Front Office Manager
6 months ago
George Town, Malaysia Macalister Hotel by PHC Full timeResponsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...
-
Front Office Assistant
7 months ago
George Town, Malaysia Hotel Sentral Seaview Sdn Bhd Full timeFRONT OFFICE ASSISTANT Terletak di Pantai Tanjung Tokong, Hotel Sentral Seaview, Penang mempunyai bilik-bilik berhawa dingin dengan pemandangan laut yang menyeluruh. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Duty Manager(Front Office)
7 months ago
George Town, Malaysia M SUMMIT SDN BHD Full timeLead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...
-
Assistant Front Office Manager
6 months ago
George Town, Malaysia Trendy Expression Sdn Bhd Full timeBasic Function Responsible for maintaining courteous and competent rooms operation and services to hotel guests. - Responsible for the daily administrative work of the Front Office. - Provide immediate reference to staff during the shift. - Double check duty rosters for the Front Office sections and sign log book of various sections. - Make every effort to...
-
Front Office Manager
6 months ago
George Town, Malaysia Lifework Full timeTo supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standard_ - **Main Duties & Responsibilities**:_ - Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year. -...
-
Front Office Reception
7 months ago
George Town, Malaysia PP Hotel by Moxy Full time**KEY REQUIREMENTS: At least 02 years’ working experience. Must have IDB systems knowledge base. Good Communication in oral and written for English and Bahasa Malaysia and Mandarin. **Responsibilities**: - Warm friendly manner greet people entering the hotels, answering any questions, providing directions and alerting departmental head when someone is...
-
Front Office Executive
6 months ago
George Town, Malaysia Macalister Hotel by PHC Full time_**Job Description**_ - Check - in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed. - Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel. - To manage cashiering and hotel reservations. - Maintain...
-
Front Office Ambassador
6 months ago
George Town, Malaysia M SUMMIT SDN BHD Full timeFront Desk Ambassador **Requirements**: - High school diploma or suitable equivalent. - 1+ years Front Desk Ambassador experience preferred. - Well-groomed, professional appearance. - Outstanding written and verbal communication skills. - Team player. - Available to work shifts, over weekends and on public holidays. Duties & Responsibilities: - Assist...
-
Housekeeping & Front Office Tune Hotel Penang
6 months ago
George Town, Malaysia Ormond Group Sdn Bhd Full time**Housekeeping Internship** **Key Responsibilities**: - Assist housekeeping staff in cleaning and maintaining guest rooms and public areas. - Learn and implement proper cleaning techniques and hotel cleanliness standards. - Inspect rooms to ensure they meet the hotel's quality and cleanliness standards. - Assist in restocking housekeeping supplies and...
-
Front Office Executive
6 months ago
George Town, Malaysia Macalister Hotel by PHC Full time_**Job Description**_ - Check - in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed. - Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel. - To manage cashiering and hotel reservations. - Maintain...
-
Front Office Receptionist
6 months ago
George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full timeGreet guests and set a positive working atmosphere. - Perform check in/ out. - Answer the phone, take messages, and redirect calls to appropriate offices. - Organize and maintain files and records; update when necessary. - Create and maintain updated documents and spreadsheets. - Oversee sorting and distribution of incoming mail. - Prepare outgoing mail...
-
Front Office Receptionist
6 months ago
George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full timeGreet guests and set a positive working atmosphere. - Perform check in/ out. - Answer the phone, take messages, and redirect calls to appropriate offices. - Organize and maintain files and records; update when necessary. - Create and maintain updated documents and spreadsheets. - Oversee sorting and distribution of incoming mail. - Prepare outgoing mail...
-
Front Office Tune Hotel Penang
6 months ago
George Town, Malaysia Ormond Group Sdn Bhd Full time**Responsibilities**: **Greet and assist visitors**: Welcome clients, guests, and employees with a friendly attitude, ensuring a positive and professional experience. **Answer and direct phone calls**: Manage a multi-line phone system, route calls to the appropriate department, and take detailed messages when necessary. **Provide information**: Offer...
-
Front Office Tune Hotel Penang
7 months ago
George Town, Malaysia Ormond Group Sdn Bhd Full time**Responsibilities**: **Greet and assist visitors**: Welcome clients, guests, and employees with a friendly attitude, ensuring a positive and professional experience. **Answer and direct phone calls**: Manage a multi-line phone system, route calls to the appropriate department, and take detailed messages when necessary. **Provide information**: Offer...
-
Front Office Tune Hotel Penang
6 months ago
George Town, Malaysia Ormond Group Sdn Bhd Full time**Front Desk Operations**: **Job Title: Guest Service Executive** **Position Overview**: **Key Responsibilities**: **Front Desk Operations** - Greet and welcome guests with a warm and friendly demeanor. - Handle check-ins and check-outs efficiently, providing accurate information about room rates, amenities, and policies. - Process reservations and maintain...
-
Front Office Duty Manager
6 months ago
George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full timeSupervising and guiding the front office team and coordinating the team's work schedules. - He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. - Comply with legal requirements in a lodging property. - Accurately process all cash and credit card transactions in...
-
Front Desk Receptionist
6 months ago
George Town, Malaysia SBM Offshore Full time**Req Id**:14761**Job Family**:Facilities Support - Office Services**Location**:Georgetown, GY**Our Vision.** - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** - We design, build, install and operate offshore floating...
-
Front Office/housekeeping/maintenance/admin/clerk
6 months ago
George Town, Malaysia REUNION ASIA SDN. BHD Full timeHIRING **Front Office/Housekeeping/Maintenance/Admin/Clerk** We are currently seeking dynamic and multitasking individuals to join our teams in various departments. If you thrive in a fast-paced environment and enjoy taking on multiple responsibilities, we want to hear from you! Key Qualities: - Strong multitasking abilities - Ability to work efficiently...
-
Front Desk Executive
6 months ago
George Town, Malaysia The Gallivant Hotel Full timeFront Desk Executive Requirements: - High school diploma or suitable equivalent. - 1+ years Front Desk Executive experience preferred. - Well-groomed, professional appearance. - Outstanding written and verbal communication skills. - Team player. - Available to work shifts, over weekends and on public holidays. Duties & Responsibilities: - Assist guests...
-
IT Admin Officer
6 months ago
George Town, Malaysia FINEXUS GROUP Full time**Responsibilities** - Provide administrative support (front desk and back end support) for IT Division in the office. - Handing and monitoring on IT support / request. - Preparing meeting minutes for internal and client meeting. - Assist manager in providing support to clients. - Assist manager in implementing quality management processes for software...