Front Desk Executive

6 months ago


George Town, Malaysia The Gallivant Hotel Full time

Front Desk Executive Requirements:

- High school diploma or suitable equivalent.
- 1+ years Front Desk Executive experience preferred.
- Well-groomed, professional appearance.
- Outstanding written and verbal communication skills.
- Team player.
- Available to work shifts, over weekends and on public holidays.

Duties & Responsibilities:

- Assist guests with inquiries, problems and complaints.
- Receiving guests’ payments and for balancing cash at end of shift.
- You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard.
- You will ensure keys are handed back on guests' departure.
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests' needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with inquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.

**Job Types**: Full-time, Fresh graduate

**Salary**: RM2,400.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Evening shift
- Holidays
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus



  • George Town, Malaysia CXL Executive Sdn Bhd Full time

    Position : Front Desk cum Sale Associate-Georgetown ( GLC COMPANY) Location : Georgetown Working Days : 5 days per week (Monday - Friday / 8.30am - 5.30pm) Intake : Immediately Salary : RM1,500 + Allowance + Commission (Up to RM3,000) **Job Description**: 2. To monitor & track order status until complete. 3. To deliver and managing sales target at client as...


  • George Town, Malaysia CXL Executive Sdn Bhd Full time

    **Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Jalan Angson Pulau Pinang** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen...


  • George Town, Malaysia Acuvet Veterinary Clinic Sdn Bhd Full time

    greet and welcome customers - answer calls, whatsapp and arrange appointments - prepare medicine prescribed and settle the payment. - issueing receipt and receive payment. Ensure the right medicine, products and amounts of money recieved are correct. - call laboratory to pick up samples. - maintain the hygiene of the front area - owner may pass cats and dogs...


  • George Town, Malaysia ALV Management Sdn Bhd Full time

    ALV is a youthful, expansionary organisation that was established since 2017 that has the core values of positivity, people first, integrity, hard-working and fun loving culture. We treat each other with trust, integrity and above all, respect. Everyone at ALV is eager to learn, excel and achieve greater heights. **Location :...


  • George Town, Malaysia SBM Offshore Full time

    **Req Id**:14761**Job Family**:Facilities Support - Office Services**Location**:Georgetown, GY**Our Vision.** - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** - We design, build, install and operate offshore floating...

  • Front Desk Supervisor

    6 months ago


    George Town, Malaysia Island City Hotel Full time

    **About us** We are professional, agile, innovative and our goal is to create a warm, welcoming environment for both our guests and our staff. We believe in teamwork, continuous learning, and celebrating our successes together.. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training - Ensure exceptional guest...


  • George Town, Malaysia SBM Offshore Full time

    **Req Id**:14762**Job Family**:Facilities Support - Office Services**Location**:Georgetown, GY**Our Vision.** - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** - We design, build, install and operate offshore floating...


  • George Town, Malaysia Merchant Hotel Penang Full time

    Job description - Ability to perform guest check-in and check-out. - Handle room reservations - Ability to fulfill guest requests - Able to provide exceptional customer service at all times. - Ability to plan and priorities work to exceed expectations. - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters -...

  • Front Office Manager

    6 months ago


    George Town, Malaysia Lifework Full time

    To supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standard_ - **Main Duties & Responsibilities**:_ - Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year. -...


  • George Town, Malaysia M SUMMIT SDN BHD Full time

    Front Desk Ambassador **Requirements**: - High school diploma or suitable equivalent. - 1+ years Front Desk Ambassador experience preferred. - Well-groomed, professional appearance. - Outstanding written and verbal communication skills. - Team player. - Available to work shifts, over weekends and on public holidays. Duties & Responsibilities: - Assist...


  • George Town, Malaysia Trendy Expression Sdn Bhd Full time

    Basic Function Responsible for maintaining courteous and competent rooms operation and services to hotel guests. - Responsible for the daily administrative work of the Front Office. - Provide immediate reference to staff during the shift. - Double check duty rosters for the Front Office sections and sign log book of various sections. - Make every effort to...


  • George Town, Malaysia Macalister Hotel by PHC Full time

    Responsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...


  • George Town, Malaysia Ormond Group Sdn Bhd Full time

    **Front Desk Operations**: **Job Title: Guest Service Executive** **Position Overview**: **Key Responsibilities**: **Front Desk Operations** - Greet and welcome guests with a warm and friendly demeanor. - Handle check-ins and check-outs efficiently, providing accurate information about room rates, amenities, and policies. - Process reservations and maintain...


  • George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full time

    Greet guests and set a positive working atmosphere. - Perform check in/ out. - Answer the phone, take messages, and redirect calls to appropriate offices. - Organize and maintain files and records; update when necessary. - Create and maintain updated documents and spreadsheets. - Oversee sorting and distribution of incoming mail. - Prepare outgoing mail...


  • George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full time

    Greet guests and set a positive working atmosphere. - Perform check in/ out. - Answer the phone, take messages, and redirect calls to appropriate offices. - Organize and maintain files and records; update when necessary. - Create and maintain updated documents and spreadsheets. - Oversee sorting and distribution of incoming mail. - Prepare outgoing mail...

  • Hotel Front Desk

    6 months ago


    George Town, Malaysia ALV Management Sdn Bhd Full time

    Location : Georgetown / Butterworth **Job Highlights** - Young & Vibrant - Team Culture and Work Environment - High Speed Growth Company with great promotion opportunities - Generous in remuneration and bonus packages for high performers - Training and Career Development - Collaborative Environment - Perform check in, check out, room assignment, room change...

  • Hospitality Internship

    6 months ago


    George Town, Malaysia Ormond Group Sdn Bhd Full time

    **Responsibilities**: **Front Desk Operations**: Assist with guest check-ins and check-outs, handle reservations, and provide excellent customer service at the front desk. **Guest Services**: Attend to guest inquiries and requests, ensuring a positive and seamless experience throughout their stay. **Event Coordination**: Support in the planning and...


  • George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full time

    Supervising and guiding the front office team and coordinating the team's work schedules. - He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. - Comply with legal requirements in a lodging property. - Accurately process all cash and credit card transactions in...


  • George Town, Malaysia Merchant Hotel Penang Full time

    Job description - Ability to perform guest check-in and check-out. - Handle room reservations - Ability to fulfill guest requests - Able to provide exceptional customer service at all times. - Ability to plan and priorities work to exceed expectations. - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters -...


  • George Town, Malaysia Cycle & Carriage Bintang Berhad Full time

    **Responsibilities**: - Meet and greet customers - Assigning customers to available executives - Attending to telephone calls & inquiries - Monitor selected activities e.g test drive and demo car movement - Updating database - Preparation of reports and related documents - Assist in CSI and CRM activities - Assist in administrative duties **Job...