Hotel Frontdesk Reception

**KEY REQUIREMENTS: At least 02 years’ working experience. Must have IDB systems knowledge base. Good Communication in oral and written for English and Bahasa Malaysia and Mandarin. **Responsibilities**: - Warm friendly manner greet people entering the hotels, answering any questions, providing directions and alerting departmental head when someone is...

**Contact : Sylvester +60103982210 OR Ysam +60164199933 (Strictly Whatsapp Message ONLY)** - Greet and welcome guests with a warm and friendly demeanor. - Check-in guests efficiently, providing all necessary information and room keys. - Handle guest inquiries, requests, and concerns in a courteous and professional manner. - Answer phone calls promptly and...

The Hotel Administrative Assistant is responsible for providing day-to-day hotel operations & administrative support, administering office stock, organising company records, and more to ensure all administrative activities run smoothly on a daily and long-term basis. **ROLE & RESPONSIBILITIES**: - Reporting directly to the General Manager - Assisting in...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

**Responsibilities**: **Greet and assist visitors**: Welcome clients, guests, and employees with a friendly attitude, ensuring a positive and professional experience. **Answer and direct phone calls**: Manage a multi-line phone system, route calls to the appropriate department, and take detailed messages when necessary. **Provide information**: Offer...

**Responsibilities**: **Greet and assist visitors**: Welcome clients, guests, and employees with a friendly attitude, ensuring a positive and professional experience. **Answer and direct phone calls**: Manage a multi-line phone system, route calls to the appropriate department, and take detailed messages when necessary. **Provide information**: Offer...

1) Prepares and maintain records pertaining to the guest’s stay in the hotel. 2) Sells, register and assign rooms to incoming guests and ensuring that the details in the registration cards are properly filled. 3) Ensure that all room key cards are returned upon check-out. 4) Inform other departments concerned of groups’ arrival, room changes,...

Responsible for the smooth operation of the hotel. - Ensure the Reception counter is always clean and tidy. - Responsible in overseeing and supervising the daily Front Office workflow. - Assist & delighting customers upon check-in / check-out. - Knowledgeable unit location, types of room available & on-going room rate promotion. - Knowledgeable in regards...

**What Will You Do?** You’ll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. We’re not really a strict job descriptions kind of place - we all roll our sleeves up and get stuck in wherever needed - but here's an idea of how we see the role; - Achieve positive...

**Job brief** As Concierge Security, you will demonstrate the utmost professionalism, representing the property at the gate. The goal is to create unique, memorable experiences for all guests and visitors. **Responsibilities** - Lead and coach the concierge security team in customer service and handle escalated customer service issues as needed - Schedule...