Front Office Assistant
7 months ago
1) Prepares and maintain records pertaining to the guest’s stay in the hotel.
2) Sells, register and assign rooms to incoming guests and ensuring that the details in the
registration cards are properly filled.
3) Ensure that all room key cards are returned upon check-out.
4) Inform other departments concerned of groups’ arrival, room changes, check-out and any
other special arrangements.
5) Check all reservations for the daily arrival upon reporting for duty and take note of any VIP
or other important guests.
6) To manage the operations, activities and internal administration of the reception.
7) Transmit accurately and promptly all messages requested to be relayed by guests.
8) Handle all guests’ mails, parcels, messages etc.
9) Established identity of guests before handling out the room keys, messages, or any parcel
10) To be informative about the hotel’s facilities, events or F&B promotion at all the outlets.
11) Furnish information about the hotel and any other places of interest, special attractions to
guests.
12) When checking guests, to confirm mode of payment.
13) Maintain folio for all hotel resident guests.
14) To exchange foreign currency or travelers' cheques for guests
15) Checks on all departure room folios & transaction
16) To raise the amenities, form for long stay and returnee guest and get the Duty Manager
or Operation Manager approval.
17) To note down handover float money and cashier dump amount into respectively logbooks
18) To prepare and compile necessary cashiering detail & summary report during closing
19) Any other assignments/tasks assigned by your Superior
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Assistant Front Office Manager
6 months ago
George Town, Malaysia Macalister Hotel by PHC Full timeResponsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...
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Front Office Assistant
7 months ago
George Town, Malaysia Hotel Sentral Seaview Sdn Bhd Full timeFRONT OFFICE ASSISTANT Terletak di Pantai Tanjung Tokong, Hotel Sentral Seaview, Penang mempunyai bilik-bilik berhawa dingin dengan pemandangan laut yang menyeluruh. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Front Office Assistant
7 months ago
George Town, Malaysia Cheong Fatt Tze - The Blue Mansion Full timeCompany Description Cheong Fatt Tze - The Blue Mansion is a luxurious boutique hotel located in the beautiful and historic Georgetown of Penang. Built in the late 19th century, the award-winning mansion has been meticulously restored and offers guests a unique experience that blends luxury and history, with elegant rooms, fine dining, and Chinese...
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Duty Manager(Front Office)
7 months ago
George Town, Malaysia M SUMMIT SDN BHD Full timeLead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...
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Assistant Front Office Manager
6 months ago
George Town, Malaysia Trendy Expression Sdn Bhd Full timeBasic Function Responsible for maintaining courteous and competent rooms operation and services to hotel guests. - Responsible for the daily administrative work of the Front Office. - Provide immediate reference to staff during the shift. - Double check duty rosters for the Front Office sections and sign log book of various sections. - Make every effort to...
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Front Office Manager
6 months ago
George Town, Malaysia Lifework Full timeTo supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standard_ - **Main Duties & Responsibilities**:_ - Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year. -...
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Front Office Reception
7 months ago
George Town, Malaysia PP Hotel by Moxy Full time**KEY REQUIREMENTS: At least 02 years’ working experience. Must have IDB systems knowledge base. Good Communication in oral and written for English and Bahasa Malaysia and Mandarin. **Responsibilities**: - Warm friendly manner greet people entering the hotels, answering any questions, providing directions and alerting departmental head when someone is...
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Front Office Executive
6 months ago
George Town, Malaysia Macalister Hotel by PHC Full time_**Job Description**_ - Check - in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed. - Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel. - To manage cashiering and hotel reservations. - Maintain...
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Front Office Ambassador
6 months ago
George Town, Malaysia M SUMMIT SDN BHD Full timeFront Desk Ambassador **Requirements**: - High school diploma or suitable equivalent. - 1+ years Front Desk Ambassador experience preferred. - Well-groomed, professional appearance. - Outstanding written and verbal communication skills. - Team player. - Available to work shifts, over weekends and on public holidays. Duties & Responsibilities: - Assist...
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Housekeeping & Front Office Tune Hotel Penang
6 months ago
George Town, Malaysia Ormond Group Sdn Bhd Full time**Housekeeping Internship** **Key Responsibilities**: - Assist housekeeping staff in cleaning and maintaining guest rooms and public areas. - Learn and implement proper cleaning techniques and hotel cleanliness standards. - Inspect rooms to ensure they meet the hotel's quality and cleanliness standards. - Assist in restocking housekeeping supplies and...
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Front Office Executive
6 months ago
George Town, Malaysia Macalister Hotel by PHC Full time_**Job Description**_ - Check - in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed. - Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel. - To manage cashiering and hotel reservations. - Maintain...
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Front Office Receptionist
6 months ago
George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full timeGreet guests and set a positive working atmosphere. - Perform check in/ out. - Answer the phone, take messages, and redirect calls to appropriate offices. - Organize and maintain files and records; update when necessary. - Create and maintain updated documents and spreadsheets. - Oversee sorting and distribution of incoming mail. - Prepare outgoing mail...
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Front Office Receptionist
6 months ago
George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full timeGreet guests and set a positive working atmosphere. - Perform check in/ out. - Answer the phone, take messages, and redirect calls to appropriate offices. - Organize and maintain files and records; update when necessary. - Create and maintain updated documents and spreadsheets. - Oversee sorting and distribution of incoming mail. - Prepare outgoing mail...
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Front Office Tune Hotel Penang
6 months ago
George Town, Malaysia Ormond Group Sdn Bhd Full time**Responsibilities**: **Greet and assist visitors**: Welcome clients, guests, and employees with a friendly attitude, ensuring a positive and professional experience. **Answer and direct phone calls**: Manage a multi-line phone system, route calls to the appropriate department, and take detailed messages when necessary. **Provide information**: Offer...
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Front Office Tune Hotel Penang
7 months ago
George Town, Malaysia Ormond Group Sdn Bhd Full time**Responsibilities**: **Greet and assist visitors**: Welcome clients, guests, and employees with a friendly attitude, ensuring a positive and professional experience. **Answer and direct phone calls**: Manage a multi-line phone system, route calls to the appropriate department, and take detailed messages when necessary. **Provide information**: Offer...
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Front Office Tune Hotel Penang
6 months ago
George Town, Malaysia Ormond Group Sdn Bhd Full time**Front Desk Operations**: **Job Title: Guest Service Executive** **Position Overview**: **Key Responsibilities**: **Front Desk Operations** - Greet and welcome guests with a warm and friendly demeanor. - Handle check-ins and check-outs efficiently, providing accurate information about room rates, amenities, and policies. - Process reservations and maintain...
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Front Office Duty Manager
6 months ago
George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full timeSupervising and guiding the front office team and coordinating the team's work schedules. - He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. - Comply with legal requirements in a lodging property. - Accurately process all cash and credit card transactions in...
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Front Desk Receptionist
6 months ago
George Town, Malaysia SBM Offshore Full time**Req Id**:14761**Job Family**:Facilities Support - Office Services**Location**:Georgetown, GY**Our Vision.** - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** - We design, build, install and operate offshore floating...
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Front Office/housekeeping/maintenance/admin/clerk
6 months ago
George Town, Malaysia REUNION ASIA SDN. BHD Full timeHIRING **Front Office/Housekeeping/Maintenance/Admin/Clerk** We are currently seeking dynamic and multitasking individuals to join our teams in various departments. If you thrive in a fast-paced environment and enjoy taking on multiple responsibilities, we want to hear from you! Key Qualities: - Strong multitasking abilities - Ability to work efficiently...
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Front Desk Executive
6 months ago
George Town, Malaysia The Gallivant Hotel Full timeFront Desk Executive Requirements: - High school diploma or suitable equivalent. - 1+ years Front Desk Executive experience preferred. - Well-groomed, professional appearance. - Outstanding written and verbal communication skills. - Team player. - Available to work shifts, over weekends and on public holidays. Duties & Responsibilities: - Assist guests...