Customer Service Executive Hotel Reservation

Key elements to the job:To be familiar with computer systems, windows based PC To understand the product, know all the rooms, their nightly rate, and be aware of their standard set up. Able to learn the history of the house in order to give correct information to guest when questioned. Must be able to answer phones- liase with guests as and when required and...

RESERVATION CUM FRONT OFFICE ASSISTANTTerletak di Pantai Tanjung Tokong, Hotel Sentral Seaview, Penang mempunyai bilik-bilik berhawa dingin dengan pemandangan laut yang menyeluruh.SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

The main role of the Assistant Manager, Reservation is to ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Supervising general job performance of reservation staff implementing of policies and procedures under...

Greet hotel guests; answer any questions or concerns Up Selling guest rooms and promoting hotel services Handle checkin and checkout Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running Communicate with Housekeeping departments...

Job SummaryWe are seeking a friendly, organized hotel receptionist cum reservation clerk to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay.Responsibilities Greet hotel guests; answer any questions or concerns Up Selling guest rooms and...

**Job Details Job Title: Customer Service Representative Cantonese Speaking TP Code: JS-B001oo CSS-Cantonese Location: GTower, 199 Jalan Tun Razak, Kuala Lumpur Shift: 5 working days (rotational shift)Job Highlights Join an International Company with a dynamic, youthful workplace. Premium workspaces On site Trainings & Career DevelopmentOverviewSo, what will...

Able to familiar and perform daily task of POS system and coffee machine. Able to greet and communicate well with walk in guest, and booking Always liaise with housekeeping dept to ensure work cooperation in hotel. Must be fully responsible on cleanliness, smooth and efficient operation in the counter. Able to perform other related hotel task requested by...

RESPONSIBILITIES Reports to Director of Sales. Represents the hotel's services and facilities to prospective and existing clients. Manages a portfolio of clients in accordance to designated account distribution. Plans for sales calls and report on findings and opportunities. Conducts routine telemarketing activities to identify new accounts. Initiate new...

Rooms division managers are in charge of managing and coordinating a team of employees at front desk, reservations, housekeeping and maintenance departments.Strategically located in the heritage city center of Georgetown Penang, Citadines Connect Georgetown Penang a cosy hotel offers unique and exciting experiences to energetic and adventurous business or...

_Job Description_ Check- in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed. Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel. To manage cashiering and hotel reservations. Maintain excellent...

RESPONSIBILITIES Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in preregistration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of...

ALV is a youthful, expansionary organisation that was established since 2017 that has the core values of positivity, people first, integrity, hard-working and fun loving culture.We treat each other with trust, integrity and above all, respect. Everyone at ALV is eager to learn, excel and achieve greater heights.Location : PenangResponsibilitiesa. Guest...

This role is responsible for all aspects of the operations of the hotel, day-to-day staff and guest's management. This includes providing leadership and strategic planning, maximized operations, being the ambassador of the hotel and to ensure the delivery of overall hotels target is being achieved.The role will be responsible for the following job...

Rooms division managers are in charge of managing and coordinating a team of employees at front desk, reservations, housekeeping and maintenance departments.Hotel Sentral Georgetown is a charming 3-star property in Georgetown. The hotel offers 192 comfortable and well-equipped, air-conditioned guestrooms.SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level...

Responsible for the general administration and profitability of the operation of the Front Office Department Attends operations briefing and highlights important points from the daily guests' arrival list, occupancy forecast, causes for variance in reservations forecast and previous days' occupancy against forecast Conducts Front Office Meetings on a regular...

Responsible for the general administration and profitability of the operation of the Front Office Department Attends operations briefing and highlights important points from the daily guests' arrival list, occupancy forecast, causes for variance in reservations forecast and previous days' occupancy against forecast Conducts Front Office Meetings on a regular...

POSITION:TELESALE OUTBOUND CALL CUSTOMER SERVICESWork Location : Komtar, PenangWorking Days : 5 days per weekWorking Hours: Mon - Fri /9am - 6.00pmSaturday :9am - 2pm (5hours)(Immunity to skip working if achieved weekly target)Working time during Training- Mon Fri / 8.30am 5.30pmIntake : ImmediatelyRange Salary : RM1,700 - RM 2,200Requirement: Minimum SPM...

Responsibilities:Perform defects and maintenance, repairing and co-ordinate tasks such as pumps, plumbing, gas, lift, building and equipment within the group of properties to ensure that they are all in good and proper working order and in compliant with the regulations for hotels and leasing / tenant units.Hands-on in trouble shooting building maintenance...

1. Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences.Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

Providing support for clients by learning about and satisfying their needs. Making cold calls or reaching out to prospects.Following up with prospects several times throughout the sales cycle to ensure needs are being met.Presenting and demonstrating the value of products and services to prospective buyers.Compiling and analyzing data to find...