Customer Service Officer
5 days ago
Job description
- Ability to perform guest check-in and check-out.
- Handle room reservations
- Ability to fulfill guest requests
- Able to provide exceptional customer service at all times.
- Ability to plan and priorities work to exceed expectations.
- Front Desk telephone answering
- Handling cashiering tasks
- In charge of guest relations matters
- Perform night audit work
Job Requirements
- NOT NECESSARY to have experience but will be an advantage if with Hotel working experience
- Fresh Graduates are also encouraged to apply
- A passion for delivering exceptional levels of Guest Service
- Applicants must be willing to work on shifts, weekends, and public holidays
- Working Hours: 8 hours Shift work
Morning shift: 7.00 am ~ 3.00 pm
Afternoon shift : 3.00 pm ~ 11.00 pm
Night shift : 11.00pm ~ 7.00 am
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM1,700.00 - RM1,900.00 per month
**Benefits**:
- Free parking
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Night shift
Supplemental pay types:
- Overtime pay
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
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