Customer Service Representative
6 months ago
**Role**:Customer Service Executive -Technical
**Timings**:Rotational Shifts (Permanent)
**Industry**:BPO
**Work Mode**:Work from office
**Functional Area**:ITES / BPO / Customer Service
**Process**:Chat
Key Skills: Customer Service React, Redux, NextJs, NodeJs, Material-UI, JavaScript and TypeScript customer support COMPUTER SKILL Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Proficient in Microsoft Office
- **Job Opportunity: Customer Service Representative (Mandarin Speaker)**
**Location**: George Town, Penang, Pulau Pinang
**Salary Range**: RM 2,800 - RM 3,300
**Shift**: Rotational Shift
**Qualifications**:
- Bachelor’s Degree or Diploma in any discipline.
- B2 level English Language proficiency.
- 6 months+ customer support experience.
- Fresh graduates welcome (English, Mass Communication, or related fields).
- Fluent in Mandarin.
**Interpersonal Skills**:
- Customer-oriented with a focus on results.
- Active listening and query handling skills.
- Positive attitude, willingness to learn, and adaptability.
- Emotional intelligence in dealing with stressed customers.
- Good reasoning and analytical skills.
**Technical Skills**:
- ️ Minimum typing speed: 40wpm, 90% accuracy.
- Proficient in Microsoft Windows and Office.
**How to Apply**:
-
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