Customer Service Operation
2 weeks ago
Required language(s): Bahasa Malaysia, English, Chinese
- At least 1 Year(s) of working experience in the related field is required for this position.
- Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent.
- **Location at Wisma Boon Siew, No. 1 Penang Road, 10000 Penang, Malaysia**:
- Help manage current customer accounts.
- Deal with a high volume of inbound and outbound phone calls.
- Maintain relationships with carriers and customers.
- Provide exceptional customer service to customers and carriers.
- Solve customer and carrier problems and help resolve issues.
- Provide shipment quotes for customers and set up shipments as required by customers.
- Excellent multitasking skills within their work space as well as computer software programs.
- Be a professional representative of our company that other employees look up to.
**Job Types**: Full-time, Fresh graduate
**Salary**: RM2,500.00 - RM3,500.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
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