Customer Service Operation Executive

3 days ago


George Town, Malaysia Quanterm Logistics Sdn Bhd Full time

**Responsibilities**:

- Responsible for liaison with product operation colleagues to ensure that customer’s requirements are met with providing shipment update and document readiness on time
- Provide support to internal and external customers to achieve optimum workflow efficiency for the department and Company.
- Maintain accountability and accuracy for updating and meeting deadlines for monthly reports required by management.
- To provide support to branch level as and when needed / assign by Branch Manager.
- Perform any other duties as assigned.

**Requirements**:

- At least 2 years of working experience in related field.
- Experience in direct interaction with suppliers/ customers in a freight forwarding or carrier environment.
- Analytical / problem solver - able to understand overall strategic issues as well as tactical objectives and able to relate data/ information logically and consistently to those strategies and objectives.
- Required skills: Computer literate, Good communication & interpersonal.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills and ability to influence at all levels of the organization.

**Job Types**: Permanent, Full-time

**Salary**: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- Notice Period
- Expected salary

**Education**:

- Bachelor's (preferred)

**Experience**:

- freight forwarding: 2 years (preferred)
- Customer service: 2 years (required)

**Language**:

- English (preferred)



  • George Town, Malaysia CXL Executive Sdn Bhd Full time

    POSITION: INBOUND CALL CUSTOMER SERVICE (Normal working hours) Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 7.30am - 4.30pm / 8.30 am -5.30 **Intake : Immediately** Range Salary : RM1,800 - RM 2,200 Benefits: Medical Insurance + PFP Requirement: - Minimum SPM (With experience)/ (Fresh Graduate encourage to Apply) -...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Chat **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from Home **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Must be fluent in speaking both Mandarin and English - Responsibilities Ensure all communication is handled professionally and...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Taiwanese - **Location: George Town, Penang** **Shift: 5 working days (rotational shift)** **Key Highlights**: - Immediate Joiners - Experience...


  • George Town, Malaysia Transairmarine Freight Sevices Sdn Bhd Full time

    **Responsibilities**: - Requirements: - Required language(s): English, Bahasa Malaysia, Mandarin. - At least 1 Years of working experience in the related field is required for this position. - Preferably Junior Executive specialized in Customer Service or equivalent. - Knowledge in incoterms. - Good communication skill (written and oral). - Strong team...

  • Program Executive

    2 days ago


    George Town, Malaysia Spearing Executive Search Full time

    Job description Are you a skilled Program Executive looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang. **Whats in it for you**: Comprehensive medical and dental benefits 13 Month Bonus and...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service React, Redux, NextJs, NodeJs, Material-UI, JavaScript and TypeScript customer support COMPUTER SKILL Proficient in the...


  • George Town, Malaysia Quanterm Logistics Sdn Bhd Full time

    **Responsible**: - Ensure quotations are valid and up-to-date and understand the service requirements from the customers. - Verification of the completeness and accuracy of all forwarding documents. - Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates. -...


  • George Town, Malaysia Transairmarine Freight Services Sdn Bhd Full time

    Position: - 6 months contract - Working hours: 8:30 AM to 5:45 PM - Saturday: 8:30 AM to 1:00 PM (only once per month) Responsibilities: - Manage customers and overseas agents rate enquiries. - Ensure timely and accurate quotations according to customer's requirements. - Attend to bookings from customers and liaise with carriers. - Monitor shipment...


  • George Town, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Representative** **Samsung Authorized Service Center, Gurney Plaza, Georgetown.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...

  • Customer Service

    2 weeks ago


    George Town, Malaysia Agensi Pekerjaan LHC Sdn Bhd Full time

    Ensure the preparation of quotation time basis with sufficient details and - follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly - Follow up on the...


  • George Town, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Representative** **Samsung Authorized Service Center, Gurney Plaza, Georgetown.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...

  • Customer Service

    2 weeks ago


    George Town, Malaysia AGENSI PEKERJAAN LHC SDN. BHD. Full time

    **Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

  • Customer Service

    1 week ago


    George Town, Malaysia AGENSI PEKERJAAN LHC SDN. BHD. Full time

    **Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...


  • George Town, Malaysia Nirvana Group Full time

    1. Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. 2. Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer...


  • George Town, Malaysia MALAYSIAN HOYA LENS SDN BHD Full time

    Supervise and prioritize tasks and people on a daily basis - Assist in the day-to-day operations of the office administration - Ensure the team is building positive relationships with customers and internal staff, responding to, and progressing issues and queries to a successful conclusion at the earliest time - Ensure all the calls, tasks and cases are...


  • George Town, Penang, Malaysia Boston Scientific Full time

    About the PositionWe are seeking an experienced Project Operations Executive to lead the development and implementation of our company's products and services. This role involves managing cross-functional teams and ensuring the delivery of new or existing products and processes.Main ResponsibilitiesProject Execution: Direct project execution by assigning...


  • George Town, Penang, Malaysia SNS Network (M) Sdn Bhd 512056-k Full time

    About the RoleSNS Network (M) Sdn Bhd is a leading retailer seeking a skilled Customer Service Expert to join our team. As a Customer Service Expert, you will be responsible for delivering exceptional customer service and providing product recommendations to customers.Key Responsibilities- Greet customers and assess their needs.- Provide product...


  • George Town, Malaysia Worldgate Express Services Sdn Bhd Full time

    Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time frame requirement of...


  • George Town, Malaysia Aisling Consulting Sdn Bhd Full time

    **Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. -...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Customer service advisor Customer Service Manager**Education background**: - Bachelor’s Degree or at least Diploma or equivalent...