Customer Service Executive/assistant
6 months ago
1. Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences.
2. Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service, including handling sales enquires, lots reservation and confirmation, complaints, updating of price revisions, lots control, and communication to agents.
3. Timely and accurate processing of Booking Sales, Confirm Sales, verifying PO & entering sales, data entry, sales collection, collection hand-over to Accounts and Responsible for Bank in Daily Collection
4. Issuance of Official Receipt for daily cash / cheque / credit card payment collections.
5. As back-up for Cashier and assist checking of daily payments received against Daily Receipt Listing for banking when needed.
6. Sales material stock replenishment requisition i.e. Confirmation to Purchase forms, tapes, brochures, etc.
7. Collect Urn Repository Form, Pedestal Installation Form and An Ling service form with complete information.
8. Follow up with agents / customers on the outstanding payment and to ensure full payment before urn installation.
9. Verify and confirm the correct lot of urn compartment and ancestral tablet before the arrival of the procession.
10. Provide service at praying hall.
11. Any other duties as assigned by the superior / management to you from time to time
**Salary**: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist (preferred)
**Language**:
- Mandarin (preferred)
-
Inbound Call- Customer Service
5 months ago
George Town, Malaysia CXL Executive Sdn Bhd Full timePOSITION: INBOUND CALL CUSTOMER SERVICE (Normal working hours) Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 7.30am - 4.30pm / 8.30 am -5.30 **Intake : Immediately** Range Salary : RM1,800 - RM 2,200 Benefits: Medical Insurance + PFP Requirement: - Minimum SPM (With experience)/ (Fresh Graduate encourage to Apply) -...
-
Customer Services
5 months ago
George Town, Malaysia CXL Executive Sdn Bhd Full timePOSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...
-
Customer Service Admin
5 months ago
George Town, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**URGENT!**_ **Location**:Georgretown, Pulau Pinang **Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to...
-
Customer Service Executive
5 months ago
George Town, Malaysia MPS Full time**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,800.00 - RM3,800.00 per month **Benefits**: - Health insurance - Opportunities...
-
Customer Services
5 months ago
George Town, Malaysia CXL Executive Sdn Bhd Full timePOSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...
-
Customer Service Executive
5 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...
-
Customer Service Executive
5 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service - **Job Details** - Company: Top BPO in Malaysia - Title : Customer Support Specialist (MOS) -Bahasa Indonesian + English...
-
Customer Service Executive
5 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...
-
Customer Experiance Cashier
5 months ago
George Town, Malaysia Cxl executive Full timeCUSTOMER SERVICE CUM CASHIER LOCATION : JELUTONG, PENANG INTAKE : IMMEDIATELY MINIMUM EDU: SPM WORKING HOURS: 10AM-8PM (M) / 11.30AM- 9.30 PM (A) 5 WORKING DAY, 2 DAYS OFF (ROTATIONAL) JOB DESCRIPTION: Primary Responsibilities: - Perform basic cashier role such as processing and receiving payments and issuing - receipts to customers. - Provide...
-
Logistic Customer Service Executive
5 months ago
George Town, Malaysia RHQM Full timePosition: Logistic Customer Service Executive (Mandarin Speaker) **Salary**: RM2,500 - RM3,500 Working hours: 9am - 6pm Working days: Monday - Friday, Saturday (Alternate days, half day) **Responsibilities**: - Support sales personnel in processing customer order. - Communicate with customers in English and with suppliers in Mandarin - Handle customer...
-
Program Executive
5 months ago
George Town, Malaysia Spearing Executive Search Full timeJob description Are you a skilled Program Executive looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang. **Whats in it for you**: Comprehensive medical and dental benefits 13 Month Bonus and...
-
Customer Service
5 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- products - Inbound & Outbound Calls 1. Liaise with Business Unit on status of service request - 2. Filter calls that do not need...
-
Customer Service Assistant
6 months ago
George Town, Malaysia GAMA SUPERMARKET & DEPARTMENTAL STORE SDN BHD Full timeCustomer assistant speak with customers in person and over the phone to address complaints, answer questions and work directly under manager as assigned. **Salary**: RM1,500.00 - RM1,700.00 per month **Benefits**: - Health insurance - Maternity leave Schedule: - Rotational shift Supplemental pay types: - Yearly bonus
-
Customer Service
6 months ago
George Town, Malaysia TRANS-CARE LOGISTICS SDN BHD Full time**Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...
-
Customer Service Executive
5 months ago
George Town, Malaysia Nirvana Full timeEnsure that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handle the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...
-
Customer Service
6 months ago
George Town, Malaysia 1Millennium International Sdn Bhd Full timeTo attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: From RM1,800.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday Supplemental pay types: - Commission...
-
Customer Service Representative
5 months ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support - Job Title: Customer Service...
-
Customer Service Executive
5 months ago
George Town, Malaysia 1Millennium International Sdn Bhd Full time**Responsibilities**: - Call on 1 to 29 days delinquent and over limit unsecured and secured accounts and follow up with borrowers to secure payments. - Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve targeted delinquencies - Manage and achieve daily...
-
Assistant HR Manager
5 months ago
George Town, Malaysia Spearing Executive Search Full timeWe are seeking an Assistant HR Manager to be based in Malaysia to spearhead the full spectrum of HR functions, including recruitment, compensation and benefits, performance management, and employee relations for our client in the manufacturing industry. **Responsibilities**: Update and establish HR policies and Standard Operating Procedures (SOP), optimize...
-
Intern in Customer Service
5 months ago
George Town, Malaysia OLO Studio Full time**Key Responsibilities**: 1. **Greeting and Assisting Customers**: Warmly welcome all customers and guests as they arrive, promptly addressing their inquiries, and providing assistance as needed. 2. **Answering Phone Calls**: Manage incoming phone calls, providing information, and taking messages accurately. 3. **Handling Inquiries and Resolving Issues**:...