Inbound Call- Customer Service

POSITION: INBOUND CALL CUSTOMER SERVICE Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 8.00 AM -12.00 PM (Rotational shift) Intake : Immediately Range Salary : RM1,800 - RM 2,200 Benefits: Allowance + Medical Insurance Requirement: - Minimum SPM (Fresh Graduate encourage to Apply) - Able to speak in Bahasa & English -...

POSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...

POSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...

**Interact with customers and provide information about products or services as well as handling and resolving customer complaints.** Age : 18 - 50 Minimum SPM (passed) 12 months contract (renewable) 5 days a week 2 days off rotational Earliest shift 7am Last shift end by 2am **Allowances**: Pay For Performance Allowance = Up to RM1200 (upon kpi) Shift...

**Job description** Attend & answer inbound calls from customers / chatting with customer, identify technical issues on pre-unifi / unifi product and assist them to solve problems by providing the right solutions & trouble shooting **Working location: Menara Komtar, Penang** **Requirement** - Malaysian citizen - Good communication in Bahasa & English -...

Location: Office is based in KOMTAR, Penang Salary**:RM1500 - RM1800 **+ **Allowance RM60** (after training) + **Technical Allowance RM200** (after training) + **Transport Allowance Max RM200** (after training) + **Performance Payment Max RM300** after training Working hours: Earliest shift starts: 8am, last shift ends: 10.30pm Employment Status: 1 year...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: From RM1,800.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday Supplemental pay types: - Commission...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,800.00 - RM3,800.00 per month **Benefits**: - Health insurance - Opportunities...

**Role**:Sales - Inbound **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Sales - **Job Details** - Company: Top BPO Malaysia - Location: Livingston Tower, George Town, Penang - Shift: 5 working days (Rotational Shift) **Job...

**Responsibilities**: - To attend/answer inbound calls from customers, identify their concern onbilling issue and services. - To assist them to solve the problems by providing the right solution. **Qualifications**: - Minimum SPM holder. - Preferably Malaysian citizen. - Preferably Mandarin speaker. - Must be able to work on rotational shift as per...

**Responsibilities**: - To attend/answer inbound calls from customers, identify their concern on billing issue and services. - To assist them to solve the problems by providing the right solution. **Qualifications**: - Minimum SPM holder. - Preferably Malaysian citizen. - Preferably Mandarin speaker. - Must be able to work on rotational shift as per...

**Requirements**: - Minimum 1 years’ **experience in a BANKING customer service** environment - Strong banking knowledge is an added advantage - **MUST BE **Fluency in English and Mandarin languages (Spoke & Written)(mandatory) - Exceptional customer service, active listening, strong verbal and written communication skills along, professional phone...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers **Job Types**: Full-time,...

Required language(s): Bahasa Malaysia, English, Chinese - At least 1 Year(s) of working experience in the related field is required for this position. - Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. - **Location at Wisma Boon Siew, No. 1 Penang Road, 10000 Penang, Malaysia**: - Help manage current customer accounts. -...

**Responsibilities**: To attend/answer inbound calls from customers, identify their concern on billing issue and services. To assist them to solve the problems by providing the right solution. Minimum SPM holder Must be able to work on weekend as per schedule given 24/7 Must be able to work on weekend & Public Holiday as per schedule given Benefits

**_Details : _** - To attend/answer inbound calls from customers, identify their concern on billing issue and services. - To assist them to solve the problems by providing the right solution **_Requirements : _** - SPM holder (Minimum) - Monday to Sunday, 5 days a week, 2 off days (rotation) - Must be able to work on weekend as per schedule given 24/7 -...

Customer Service Professional (Mandarin Speaker) Job Description: - To attend/answer inbound calls from customers, identify their concern on PBA PP billing issue and services. To assist them to solve the problems by providing the right solution. Basic salary: RM2200 Transport allowance: RM220 Performance allowance: RM300 Language allowance (mandarin):...

**Details**: - Perform outbound calls to promote products and promotion and generate targeted sales for the company. - Answering and responding to inbound calls on product promotion & packages, enquiries according to specified Practice and Procedure. - Ensure monthly sales target is achieved - To provide accurate information / solution / service with...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Skills Call Centre skills Must be fluent in speaking both Mandarin and English - **Location: George Town,...