Inbound Call- Customer Service

POSITION: INBOUND CALL CUSTOMER SERVICE Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 8.00 AM -12.00 PM (Rotational shift) Intake : Immediately Range Salary : RM1,800 - RM 2,200 Benefits: Allowance + Medical Insurance Requirement: - Minimum SPM (Fresh Graduate encourage to Apply) - Able to speak in Bahasa & English -...

**Interact with customers and provide information about products or services as well as handling and resolving customer complaints.** Age : 18 - 50 Minimum SPM (passed) 12 months contract (renewable) 5 days a week 2 days off rotational Earliest shift 7am Last shift end by 2am **Allowances**: Pay For Performance Allowance = Up to RM1200 (upon kpi) Shift...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,800.00 - RM3,800.00 per month **Benefits**: - Health insurance - Opportunities...

**Responsibilities**: - To attend/answer inbound calls from customers, identify their concern on billing issue and services. - To assist them to solve the problems by providing the right solution. **Qualifications**: - Minimum SPM holder. - Preferably Malaysian citizen. - Preferably Mandarin speaker. - Must be able to work on rotational shift as per...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

**Details**: - Perform outbound calls to promote products and promotion and generate targeted sales for the company. - Answering and responding to inbound calls on product promotion & packages, enquiries according to specified Practice and Procedure. - Ensure monthly sales target is achieved - To provide accurate information / solution / service with...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Skills Call Centre skills Must be fluent in speaking both Mandarin and English - **Location: George Town,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

**Job Details**: - To attend/answer inbound calls from customers - Identify customer's concern on products - Services and assist customers to solve the problems by providing the right solution - Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up...

Job Details - Minimum 19 years old, maximum 40 years old - Minimum Sijil Pelajaran Malaysia (SPM) with 1 years working experiences. - To attend/answer inbound calls from customers, identify their technical issues on pre-unifi / unifi product and assist them to solve the problems by providing the right solution/trouble shooting. - Mondays to Sundays, 5 days...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Taiwanese - **Location: George Town, Penang** **Shift: 5 working days (rotational shift)** **Key Highlights**: - Immediate Joiners - Experience...

Client Company: Non-bank industry Location: Penang Position: Contract (1 year) **RESPONSIBILITIES** - To attend front counter for collection of cash and cheque. - To key-in eOwneship for new cases and perform eDischarge for settled accounts, - To attend inbound calls. - To perform day end balancing, reversal, error collection and statement request. - To...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Customer service advisor Customer Service Manager**Education background**: - Bachelor’s Degree or at least Diploma or equivalent...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Customer Service Taiwanese - **Job Highlights**: Work Abroad in a Multi-Cultural & International Company Young, Energetic, and...

Location: Office is based in Georgetown **Salary**: RM1500 - RM1800 + Shift Allowance RM60 (after training) + Technical Allowance RM200 (after training) + Transport Allowance Max RM200 (after training) Employment Status: 1 year contract (Renewable basis) Requirement: - Minimum SPM holder pass in BM, English, Maths & Sejarah - Good communication skills in...

**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Shifting Schedule (Not applicable) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:NA Key Skills: Call Centre skills BPO industry typing skills Must be fluent in speaking both Mandarin and English - **Job...

**Requirements** - Fluent in the required language Mandarin & English (speaking, reading, and writing) - Analytical skills for resolving complex issues. - Proficient in navigating multiple systems and tools. - Self-managing in fast-paced environments. - Embraces challenges and takes on additional responsibilities. - Maintains professionalism and composure...

CUSTOMER SERVICE SPECIALIST MANDARIN LOCATION: Georgetown,Penang Salary Up to: RM3,500 - RM4000 Working Hour: 24/7 Rotational shift Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone call. Job Requirements: Bachelor's Degree or at least Diploma or equivalent in any...

**POSITION**: Call helpdesk (CSP) **JOB DESCRIPTION**: To attend/answer inbound calls from customers, identify their concerns on products and services and assist them to solve the problems by providing the right solution. **QUALIFICATION**: SPM (Minimum) **WORKING HOURS**: Monday to Sunday, 5 days a week, 2 off days (rotation) *Must be able to work on...

Supervise and prioritize tasks and people on a daily basis - Assist in the day-to-day operations of the office administration - Ensure the team is building positive relationships with customers and internal staff, responding to, and progressing issues and queries to a successful conclusion at the earliest time - Ensure all the calls, tasks and cases are...