Mandarin-speaking Call Centre Agent

Fresh graduates are welcomed, cs experience preferred **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a...

Fresh graduates are welcomed, cs experience preferred **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer oriented Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English - George Town ,Penang RM 2,800 -...

**Job Details** - Location: Livingston Tower, George Town, Penang - Shift: 8am to 5pm or 1pm to 10pm (5 working days) **Who is Teleperformance Malaysia?** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017...

**Customer Success Specialist - Mandarin Speaker** **Salary**: RM2800 - RM3300 Rotational Shift **Job responsibilities: - ** - Support customers to place online orders with the client. - Identify and escalate priority issues through appropriate channels as and when necessary. - Processing payments and confidential client information in a manner that is...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin BPO Call center Must be fluent in speaking both Mandarin and English- George Town ,Penang - Rotational Shift - Key...

**Role**:Mandarin Language Expert **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - George Town ,Penang RM 2,800 - RM3,300 Rotational Shift - Qualifications - Education background: - Bachelor’s Degree or at least...

Proven experience in customer-facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different audiences. - Flexible problem-solving approach, committed to exceeding expectations. - Thrives in a team environment, eager to learn and grow. - Curious and inquisitive,...

POSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...

Handle inbound call for inquiries _**(Website Shopping Channel ).**_ - Previous experience in a customer support role - Strong phone and verbal communication skills along with active listening - Will need to add additional ad-hoc assignment when assigned by the company or management team. - Starting from contract, will be extend or convert based on...

**Role**:Customer Service Executive -Chat **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from Home **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Must be fluent in speaking both Mandarin and English - Responsibilities Ensure all communication is handled professionally and...

Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information’s - To ensure efficient problem and complaint resolution. - Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. - Pro-active support to customers to prevent damage to...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...

Work experience: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct advantage Required...

Overview Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you! Qualifications Main Requirements: Bachelor’s degree  or  equivalent diploma  in any discipline Candidate must be able to work on ...

**Role**:QA Lead **Timings**:Day Shift (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Organizational Management mandarin + english speaker - **Requirements.** - Degree in any discipline - 3 years customer service experience with minimum 2 years...

The OfferLeadership RoleAttractive Salary & BenefitsA role that offers a breadth of learning opportunitiesThe JobYou will be responsible for : Create/ update positions Create New Employee records Provide new hire info to Payroll/ Benefits Update Job and Salary related Changes Creating of employee verification letters Changes to employee data Process Job...

**Role**:Customer Service Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Training Process Training Training Delivery Experience - Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown...

ABOUT THE JOB • Pre-operational preparations – securing the suppliers, coaches, Guides etc for the tours  • Being physically present at the port on the days of operation to deliver excellent customer and cruise line operational service. Early starts and demands work during some weekends.  • Liaise with ships and respective operations onboard...

The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsThe JobYour responsibilities will include:Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.To exceed customers' expectations in...