Customer Service
3 days ago
**Role**:DSA/Company Rep.
**Timings**:Shifting Schedule (Permanent)
**Industry**:BPO / ITES
**Process**:Voice
**Functional Area**:Agent
**Work Mode**:NA
Key Skills: Customer Service
- Job Highlights
Working Abroad in a Multi-Cultural & International Company Young, energetic, and supportive team Attractive Salary and Incentives
Company: Teleperformance Malaysia TP Code: JS-J001-TI-CSS-MN Job Title: Customer Success Specialist - Native Taiwanese Location: George Town, Penang Shift: 5 working days (rotational shift)
- Bachelor’s Degree or at least Diploma or equivalent in any discipline.
- Minimum 6months to 1 year experience in call centre
- Fluent in Mandarin, and English Language proficiency (reading, writing, speaking and aural comprehension)
- Ability to handle queries and objections in a professional manner.
- Passionate about communication and interacting with people is key to success in this role. *Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
- Customer Service orientation.
- Minimum typing speed of 40wpm with a 90% accuracy score. Computer literate and fully conversant in Microsoft Windows and Microsoft Office
- Freshers or Experienced Taiwanese resources
With good English Level B2
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