Customer Service Representative
2 days ago
Job Types: Full-time
**Salary**: From RM1,800.00 per month + Commission.
- To act as company's first point of contact with assigned key customers on customer service.
- To Broadcast promotion, new edition by using WhatsApp and company social media.
- Follow up with customer by requesting feedback ,handling enquiries & complaints.
- Monitor the performance of reseller ,follow up with reseller ,handling enquiries of reseller.
- To perform any other duties as assigned by superior.
- Guiding ,Maintain Good Relationship with Customers (Training will be provided)
Job Requirement:
- Required Language (s) : Bahasa Malaysia, English
- Having a good relationship & practice professionalism in communicating with customers.
- 0-2 year(s) of working experience in the related field is required.
- Able to work on Monday-Friday (9am -5pm) & Saturday (9am-1pm)
- Able to work under pressure with minimum supervision.
- Good interpersonal, communication skills and people skills.
- Health & Mentally Stable.
**Job Types**: Full-time, Permanent
**Salary**: RM1,800.00 - RM2,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
COVID-19 considerations:
All employees are required to wear mask.
Ability to commute/relocate:
- George Town: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Tamil (preferred)
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