Customer Service Representative

Job Description: We are seeking a motivated and enthusiastic Customer Service Representative to join client's Guest Hosting team. In this role, you will be responsible for providing exceptional customer support on behalf of our esteemed client. As a key representative, you will be the first point of contact for guests and customers, ensuring their queries...

Role Description: 1. Able to performs great customer service and gain more revenue for clients 2. Communicate effectively to customers queries through face to face 3. Meet and interact with customers to maintain long term sustainable relationship 4. Plan sales and marketing strategies to enhance publicity 5. Represent on behalf of company’s clients at...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support - Job Title: Customer Service...

A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...

A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...

A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...

**Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service React, Redux, NextJs, NodeJs, Material-UI, JavaScript and TypeScript customer support COMPUTER SKILL Proficient in the...

Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of...

Job description - Responsibility: The CSS represents the client and is the face of the brand to the outside world. - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels. Overview of CSS Role: - CSS represents the brand,...

Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy...

Key Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...

**Responsibilities**: DUTIES AND RESPONSIBILITIES: - Resolve or escalate customer requests and inquiries to provide an accurate solution. - Route customer requests or inquiries to the appropriate team internally or the support structure externally (Distributors) according to the business strategy (Tiering). - Resolve issues or inquiries reported on the web...

**Job Details** - Company: Teleperformance Malaysia - Job title : Customer Success Specialist - Mandarin Speaking - TP Code: ID-CSS-WON-Penang-001 - Location: George Town, Penang, Malaysia - Shift: 5 working days (Night Shift) **Job Highlights** - Work Life Balance Environment - Ongoing training and development opportunities. - Fun and collaborative work...

Responsibilities **Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be...

An established freight forwarding and logistics company is looking for energetic and enthusiastic personnel to fill the position of Customer Service representative. **Responsibilities**: - Coordinating bookings with carriers - Preparing booking confirmation and responding to clients - Maintaining records, including preparing billing invoices, documents,...

**Requirements**: - Minimum 1 years’ **experience in a BANKING customer service** environment - Strong banking knowledge is an added advantage - **MUST BE **Fluency in English and Mandarin languages (Spoke & Written)(mandatory) - Exceptional customer service, active listening, strong verbal and written communication skills along, professional phone...

**Speaks Korean** Luxury Fashion Account Role - Customer Service Representative (Korean Bilingual) At least 6 months OF non-BPO customer-facing experience Work on-site Rotating shift Location - Cyberscape Gamma, Ortigas, Pasig City Salary - Up to 80k - 100k all in 근무 형태: 정규직 급여: RM80,000.00 - RM100,000.00 월급 지원 질문: - Are...

Required language(s): Bahasa Malaysia, English, Chinese - At least 1 Year(s) of working experience in the related field is required for this position. - Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. - **Location at Wisma Boon Siew, No. 1 Penang Road, 10000 Penang, Malaysia**: - Help manage current customer accounts. -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Korean Language - Customer Service Representative (Korean Speaking) Location: Bayan Lepas Malaysia **Salary**: MYR 6,500 - MYR 8,100 per...