Csr-mandarin

4 months ago


George Town, Malaysia Gratitude Inc. Full time

**Role**:Any Other

**Timings**:Rotational Shifts (Permanent)

**Industry**:Other

**Work Mode**:Work from office

**Functional Area**:Any Other

Key Skills: CSR
- Location: George Town, Penang

**Salary**: RM 2,800 - RM 3,300

Rotational Shift

Qualifications:

- Education background:
- Bachelor’s Degree or at least Diploma or equivalent in any discipline.
- English Language proficiency at B2 level (reading, writing, speaking, and aural comprehension) [Reference: Common European Framework of Reference for Languages]
- Work experience:
- Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates with degrees in disciplines such as English with Communication, English for Professionals, Mass Communication, or related fields are encouraged to apply.
- Call center experience is advantageous but not mandatory.
- Required Interpersonal Skills:
- Customer service orientation.
- Results/solutions-focused approach.
- Customer expectations management.
- Active listening skills.
- Professional handling of queries and objections.
- Passion for communication and interacting with people is crucial for success in this role.
- Open to continuous feedback and able to thrive in a fast-paced working environment.
- Positive attitude, willingness to learn, and readiness to go the extra mile for self-improvement.
- Emotional intelligence and the ability to remain calm when dealing with stressed or annoyed customers.
- Strong reasoning and analytical skills.
- Demonstrated critical thinking, proactive attitude, and composed communication in challenging situations.
- Proficiency in speaking, reading, and writing in Mandarin.
- Technical Skills:
- Minimum typing speed of 40 words per minute with a 90% accuracy score.
- Computer literate and proficient in Microsoft Windows and Microsoft Office.


  • Csr Mandarin Speaker

    3 months ago


    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer oriented Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English - George Town ,Penang RM 2,800 -...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...


  • George Town, Penang, Malaysia J-Recruit Recruitment Agency Full time

    Job OpportunityWe are seeking a highly skilled Mandarin Finance Executive to join our team at J-Recruit Recruitment Agency.Key ResponsibilitiesIdentify and engage with potential customers to promote bancassurance products and services.Develop and maintain strong business relationships with customers to drive up-selling activities.Provide expert financial...


  • George Town, Malaysia JP Caliber Full time

    _Open for Mandarin Speaker only_ As an analyst, you will be part of a team which **conducts extensive qualitative research** in the public domain to **identify risks pertaining to companies and individuals** and you may be required to **translate non-English documents into English**. You will **gather relevant information from internal and external...


  • George Town, Malaysia Gratitude Philippines Full time

    A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Mandarin Language Expert **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - George Town ,Penang RM 2,800 - RM3,300 Rotational Shift - Qualifications - Education background: - Bachelor’s Degree or at least...


  • George Town, Malaysia amIT Global Solutions Sdn Bhd Full time

    Role - Customer Success Specialist - Job location: Bayan Lepas, Penang / George Town - PERMANENT WITH CLIENT PAYROLL - Salary + Fixed Allowance + Client benefits+ Joining Bonus - Freshers can apply - Training will provide - flexible hours - 5 days working module Application process: 1. Assessment test 2. Interview Pay: RM1,000.00 - RM3,500.00 per...


  • George Town, Malaysia Gratitude Philippines Full time

    A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...


  • George Town, Malaysia Gratitude Philippines Full time

    A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Proficient in the Mandarin language - **Location**: George Town, Penang **Salary**: RM 2,800 - RM 3,300 **Shift**:...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support - Job Title: Customer Service...


  • George Town, Malaysia Gratitude India Full time

    Job Title: Customer Service Representative (Mandarin Speaker) Location: George Town, Penang **Salary**: RM 2,800 - RM 3,300 Shift: Rotational **Job Description**: We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Mandarin speaker, you will play a key role in assisting our...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service React, Redux, NextJs, NodeJs, Material-UI, JavaScript and TypeScript customer support COMPUTER SKILL Proficient in the...

  • Data Analyst

    3 months ago


    George Town, Malaysia JP Caliber Full time

    Performing extensive public domain research on companies and individuals and translate non-English documents (if applicable) - Gathering the relevant information from internal and external sources - Analysing and summarising research findings in a timely and precise manner in accordance withthe relevant research requirements, procedures and legislation -...


  • George Town, Malaysia AGENSI PEKERJAAN ICONIC MALAYSIA GW SDN.BHD. Full time

    We're looking for individuals skilled in Cantonese or Mandarin with English for particular roles. If the idea of using your language skills in a job, welcome to apply. **Language Proficiency**: Mandarin+English **Job Updates**: There many interesting projects. Let us know what you interested and your speciality!! **Please note that job specifics might...


  • George Town, Malaysia Nezda Technologies Full time

    **Content Moderation Specialist Mandarin - Fresh Grad or Experienced.** **Location: Georgetown** **Shift: 5 working days (Rotational Shift)** **Responsibilities**: - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct basic data analysis and...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Proficient in the Mandarin language - Urgently hiring for Mandarin-speaking Customer Service Officers. George Town ,Penang RM 2,800 -...


  • George Town, Malaysia Trinity workforce Solution Full time

    **Customer Success Specialist - Mandarin Speaker** **Salary**: RM2800 - RM3300 Rotational Shift **Job responsibilities: - ** - Support customers to place online orders with the client. - Identify and escalate priority issues through appropriate channels as and when necessary. - Processing payments and confidential client information in a manner that is...


  • George Town, Malaysia amIT Global Solutions Sdn Bhd Full time

    Required Interpersonal Skills: - Customer Service orientation. - Customer Results/Solutions focused. - Customer Expectations Management. - Active Listening Skills. - Ability to handle queries and objections in a professional manner. - Passionate about communication and interacting with people is key to success in this role. - Able to receive continuous...

  • Customer Service

    4 months ago


    George Town, Malaysia RecruitFirst Malaysia Full time

    Job scope: - Support customers to place online orders with the client. - Processing payments and confidential client information. - Identify and escalate priority issues through appropriate channels as and when necessary. - Meets all key performance indicators set by the company and client. - Adheres to the policies and procedures set by the company and...