![Teleperformance Malaysia](https://media.trabajo.org/img/noimg.jpg)
Customer Banking Service Support
3 weeks ago
**Job Details**
- Location: Penang Island
- Shift : 5 working days
**Responsibilities**
- Acquire product knowledge and service skill through staff briefing and coaching from Team Manager
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
- Adhere to the policies set by the company
**Qualifications**:
- Have a minimum of 6 months of Customer Service Experience in banking.
- Demonstrate excellent communication skills, encompassing fluent verbal and written proficiency in both English and Mandarin language.
- Flexible to changes and has a sense of urgency. This includes willingness to be upskilled to other functions.
- Willing to relocate to Penang
- Willing to work Night shift
Pay: RM2,800.00 - RM3,300.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Night shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- George Town: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Mandarin (required)
- English (required)
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