Career Opportunity: Customer Support

**Your Responsibilities**: - Proven experience in customer-facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different audiences. - Flexible problem-solving approach, committed to exceeding expectations. - Thrives in a team environment, eager to learn and...

**Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be handled...

Job Description: - Support customers to place online orders with the client - Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times - Proactively support customers to mitigate the risk of damage to the client’s brand and customer loyalty - Identify...

The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible result. The...

**About Our Client** The company operates in the Optical Goods Stores industry, they produce and sell optical goods like ophthalmic frames, lenses, and sunglass lenses. **Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always...

Job Description: - Support customers to place online orders with the client. - Provide timely support to customers through available communication channels (inbound & outbound phone calls). - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. -...

Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information’s - To ensure efficient problem and complaint resolution. - Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. - Pro-active support to customers to prevent damage to...

Strong communication and presentation skills - Fast Learner - Willing to learn Electronics **Responsibilities**: - Preparing and sorting documents for data collection. - Entering data into database software and checking to ensure the accuracy of the data that has been inputted. - Resolving discrepancies in information and obtaining further information for...

Strong communication and presentation skills - Fast Learner - Willing to learn Electronics **Responsibilities**: - Preparing and sorting documents for data collection. - Entering data into database software and checking to ensure the accuracy of the data that has been inputted. - Resolving discrepancies in information and obtaining further information for...

Career Wise is seeking a skilled Financial Management Specialist to join our team.About the RoleThis exciting opportunity involves overseeing daily financial operations, ensuring timely and accurate payments to clients. You will be responsible for performing system data entry, bank reconciliations, and managing recurring expenses.Key...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Job Details** - Company: Teleperformance Malaysia - TP Code: B001-RE-CSS-EN - Location: Penang - Shift : 5 Working Days (Night Shift) **Job Highlights** - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive culture - Medical Benefit with Language allowance **Overview** So, what will you be doing as a...

CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be handled positively and professionally - Must...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Key activities - Making outbound calls to ensure the order raised under warranty and contract are delivered. - Receiving inbound calls from external & internal customers. - Checking Status if RMAs is closed. - Assist customers in RMA creation. - Maintain and update database of customers with complete and accurate information. - Have clear Understanding of...

**Responsibilities**: - Customer concerns must be handled positively and professionally. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer...

**Purpose** As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. **Job Scope** - Compose thoughtful, personalized responses for a variety of customer...

Job DescriptionWe are seeking a highly skilled and experienced Senior Financial Operations Specialist to join our team at Career Wise. In this role, you will be responsible for performing various financial operations tasks that require strong analytical skills, attention to detail, and the ability to work independently with minimal...

**Requirements**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency (reading,writing,speaking and oral comprehension) - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with...

As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. **Job Scope** (May perform other duties as requested that may not be specifically addressed in this...