Customer Service Specialist

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

**Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

**Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

**Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...

Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent front-line service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues and team player. - Fresh graduates/Entry level applicants are encouraged to apply. - Friendly and...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Customer Management Customer oriented Customer Care customer success customer support- Support customers to...

Job Types: Full-time **Salary**: From RM1,800.00 per month + Commission. - To act as company's first point of contact with assigned key customers on customer service. - To Broadcast promotion, new edition by using WhatsApp and company social media. - Follow up with customer by requesting feedback ,handling enquiries & complaints. - Monitor the performance...

The Sales and Customer Development Specialist will be responsible for managing existing customer accounts, identifying new business opportunities, and introducing key products to the market.The ideal candidate will have a passion for sales, excellent communication and negotiation skills, and the ability to work autonomously and as part of a team. They will...

Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...

VACANCY / HIRING Position: Indoor sales personnel and Customer service Qualifications: MIN SPM and above Working time: 8:30am to 5pm Able to understand Basic: RM1600 and above Work location: Penang Able to communicate in Mandarin, English and Bahasa. Fresh graduate are encouraged to apply WhatsApp 012-4293600 or 012-4625991 for more details and...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

**Responsibilities** - Answer guest questions about services (e.g., hours of operation, rates and car types, packages, special events). - Closely follows up with all business leads, assigned projects or duties, and advise immediate superior with job progress. - Develop and maintain positive working relationships with others, support team to reach common...

**Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Agent **Work Mode**:NA Key Skills: Customer Service - Job Highlights Working Abroad in a Multi-Cultural & International Company Young, energetic, and supportive team! Attractive Salary and Incentives Company:...

**Overview** **Hiring: Customer Success Specialist/Customer Service Advisor based in George Town, Penang**. - **Monday to Friday, office hours**: - Language allowance provided - Sign-On Bonus - Fresh graduates are welcomed. **Requirement** - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees...

**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Shifting Schedule (Not applicable) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:NA Key Skills: Call Centre skills BPO industry typing skills Must be fluent in speaking both Mandarin and English - **Job...

Job Title: Customer Service Representative (Mandarin Speaker) Location: George Town, Penang **Salary**: RM 2,800 - RM 3,300 Shift: Rotational **Job Description**: We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Mandarin speaker, you will play a key role in assisting our...

1. Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. 2. Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer...

WE ARE HIRING ! SERVICE ADVISOR -CANTONESE & ENGLISH LOCATION: Georgetown, Penang Salary Up to: RM2,800 - RM3,600 Working Hour: Mon - Fri 9 am to 6 pm RM5,000 SIGN IN BONUS Job Scope: Provide customer service support to customer's requests for information related to items including, but not limited to, post order support,delivery information,payment...