Customer Service Specialist

DUTIES & RESPONSIBILITIES - Responding promptly to customer inquiries, acknowledging customer’s feedback and and resolving customer’s complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - To ensure customer satisfaction and provide professional customer support. - Communicating with customers through various...

Job Title: Customer Service Specialist Company Background: Dorkei Kualiti (M) Sdn Bhd is a leading supplier of high-quality mould base and hot runner systems. With our expertise and commitment to excellence, we have built a strong reputation in the industry for delivering superior products and exceptional customer service. As we continue to expand our...

CUSTOMER SERVICE SPECIALIST MANDARIN LOCATION: Georgetown,Penang Salary Up to: RM3,500 - RM4000 Working Hour: 24/7 Rotational shift Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone call. Job Requirements: Bachelor's Degree or at least Diploma or equivalent in any...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

**Company Description** Do you want to make an impact?** Informa Tech sits at the heart of a thriving business technology community. And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that...

**Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: From RM1,800.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday Supplemental pay types: - Commission...

Contribute to customer service over various platforms. - Cultivate productivity and innovative mindset. - Demonstrate the service vision. - Follow food and beverage safety and hygiene policies and procedures. - Implement operations for service excellence. - Interact with and serve food and beverage guests. - Maintain food and beverage production...

We are now hiring for Mandarin Speaker Customer Success Specialist Location: Georgetown, Penang 40 position available Salary RM 3000 to RM 3500 Massive hiring for Customer Success Specialist Mandarin Speaker. This role require to assist customers with inquiries or concerns related to a company's products or services. In addition, they inform customers...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin english customer success - **Job Title**: Customer Success Specialist **Location**: George Town, Penang **Job Type**: Full-Time,...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Customer Management Customer oriented Customer Care customer success customer support- Support customers to...

**Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

Work experience: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct advantage Required...

Job Description: - Ensure all communication is handled professionally and promptly but with a human touch across all channels. - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand. - Meet targets and requirements set by the client and management. - Appropriate knowledge...

**Company**: Teleperformance **Position**: Customer Success Specialist **Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of...

**Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service - **Job Details** - Company: Top BPO in Malaysia - Title : Customer Support Specialist (MOS) -Bahasa Indonesian + English...

KEY SKILLS English Communication Customer Service Excellent Verbal Inbound And Outbound Process Korean Language Job Title : Customer Success specialist, Korean Speaker Location : George Town, Penang, Malaysia. About this Opportunity Customer Success specialist jobs continue to be on the rise as more businesses are being engaged through social media...