Customer Services

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.WnJ Services Sdn Bhd was born out of...

Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent front-line service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues and team player. - Fresh graduates/Entry level applicants are encouraged to apply. - Friendly and...

Responsibilities: Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements. Communicate and build good rapport and relationship with customers, agents, airlines and coloaders. Organize workflow to meet the time frame...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service- products Inbound & Outbound CallsLiaise with Business Unit on status of service request 2. Filter calls that do not need engineer on site and perform FCR 3. Dispatch...

Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering patient assistance at all times. Deliver customers support & services effectively through active communications. Meet and exceed all key performance indicators set by the company and the client. Maintain positive, empathetic, and...

Job description - Responsibility: The CSS represents the client and is the face of the brand to the outside world. - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels. Overview of CSS Role: - CSS represents the brand,...

**Responsibilities**: - Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time...

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs Maintain good communication and cooperation with relevant departments To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA.Salary: Up to...

Job description Responsibility: The CSS represents the client and is the face of the brand to the outside world. Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels.Overview of CSS Role: CSS represents the brand, the...

The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients.Education background:...

**A.** **Primary** 1. Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. 2. Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. 3. Organize workflow to meet the...

Responsibilities **Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: From RM1,800.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday Supplemental pay types: - Commission...

POSITION:TELESALE OUTBOUND CALL CUSTOMER SERVICESWork Location : Komtar, PenangWorking Days : 5 days per weekWorking Hours: Mon - Fri /9am - 6.00pmSaturday :9am - 2pm (5hours)(Immunity to skip working if achieved weekly target)Working time during Training- Mon Fri / 8.30am 5.30pmIntake : ImmediatelyRange Salary : RM1,700 - RM 2,200Requirement: Minimum SPM...

Work experience: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct advantage Required...

**Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...

Job Description: Support customers to place online orders with the client. Provide timely support to customers through available communication channels (inbound & outbound phone calls). Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times....

Job Title: Customer Service Admin Job Overview: We are seeking a highly motivated and experienced Customer Service Admin to join our team in Penang, Malaysia. The Customer Service Admin will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, managing customer accounts, communicating with our Chinese...

EKG Group is one of the world's largest face-to-face advertising & marketing companies; specialising predominantly in creating brand awareness and providing cost-effective solutions for a portfolio of clients from a different range of industries. Starting in 2001, we have expanded massively due to the demands from our clients to increase their customer base...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support Job Title: Customer Service Representative (Mandarin...