Freight Forwarding Customer Service Executive

2 weeks ago


George Town, Malaysia Worldgate Express Services Sdn Bhd Full time

**Responsibilities**:

- Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements.
- Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders.
- Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.
- Monitor enquiries from customer or agent has been responded promptly and acted accordingly.
- Liaison with customers, agents, operations and service providers on all operational related matters.
- Arrangement and handling of special requirements /ADHOC shipment.
- Submit pre-alert to agent before the shipment date, arrange payment to co-loader / liner and submit all required documents to agent before cargo reach destination.
- Submission of closed job task for invoicing purpose in a timely manner.
- Prepare customer shipments delivery plan.
- Communicate and reporting of customer’s shipment status.
- Prepare and provide monthly KPI report and customer’s requested monthly report.
- Monitor shipment and any other related records has been maintained and updated accordingly.



  • George Town, Malaysia RF Staffing and Outsourcing Solutions Sdn. Bhd. Full time

    **Position : Business Development Executive** **Location : Penang ( Work from Home )** **Industry : Logistics** As a Business Development Executive specializing in Freight Forwarding, you will be responsible for driving business growth and establishing strong relationships with potential clients in the logistics industry. Your primary focus will be on...

  • Sales Executive

    4 weeks ago


    George Town, Malaysia Quanterm Logistics Sdn Bhd Full time

    **Responsibility** - Represent and market the company's product and services to international Markets. - Acquiring corporate customers, focus on large private players in the industry as well as Project Business. - Monitor market trends and identify new business development opportunities to support the revenue growth. - Responsible for achieving sales targets...


  • George Town, Malaysia Worldgate Express Services Sdn Bhd Full time

    **A.** **Primary** 1. Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. 2. Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. 3. Organize workflow to meet the...


  • George Town, Malaysia People Pathfinders Sdn Bhd Full time

    **THE COMPANY**: Our client is a European International Freight Forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has a strong networks and offices in Europe, Asia, America, Africa, Oceania, and Middle East. We are seeking dynamic, competent, and...


  • George Town, Malaysia Agensi Pekerjaan Hunters Search Sdn Bhd Full time

    **About the company**: Our client is a major industry player in the logistics and freight forwarding industry, with a firm foothold in the Asia Pacific region and positioned to bring it's services to a global level. **Responsibilities**: - Identifying new business opportunities and developing existing and new business accounts. - Present and maintain an...

  • Customer Services

    4 days ago


    George Town, Malaysia CXL Executive Sdn Bhd Full time

    POSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...


  • George Town, Malaysia CXL Executive Sdn Bhd Full time

    POSITION: INBOUND CALL CUSTOMER SERVICE (Normal working hours) Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 7.30am - 4.30pm / 8.30 am -5.30 **Intake : Immediately** Range Salary : RM1,800 - RM 2,200 Benefits: Medical Insurance + PFP Requirement: - Minimum SPM (With experience)/ (Fresh Graduate encourage to Apply) -...


  • George Town, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    To handle both import and export shipments. - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, custom form, ZB form. - To coordinate container movement Job Requirement: - Required language(s): Bahasa Malaysia, English - Fresh graduates are welcome to apply. - Malaysia citizen. Consultant in charge: Ms....

  • Customer Service

    6 days ago


    George Town, Malaysia TRANS-CARE LOGISTICS SDN BHD Full time

    **Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...


  • George Town, Malaysia 1Millennium International Sdn Bhd Full time

    **Responsibilities**: - Call on 1 to 29 days delinquent and over limit unsecured and secured accounts and follow up with borrowers to secure payments. - Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve targeted delinquencies - Manage and achieve daily...

  • Program Executive

    4 weeks ago


    George Town, Malaysia Spearing Executive Search Full time

    Job description Are you a skilled Program Executive looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang. **Whats in it for you**: Comprehensive medical and dental benefits 13 Month Bonus and...


  • George Town, Malaysia Nirvana Asia Group (Penang) Full time

    Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....

  • Customer Service

    4 weeks ago


    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Customer Service Taiwanese - **Job Highlights**: Work Abroad in a Multi-Cultural & International Company Young, Energetic, and...


  • George Town, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...


  • George Town, Malaysia Nirvana Group Full time

    1. Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. 2. Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer...


  • George Town, Malaysia Swift Bridge Technologies Full time

    Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...


  • George Town, Malaysia MALAYSIAN HOYA LENS SDN BHD Full time

    Supervise and prioritize tasks and people on a daily basis - Assist in the day-to-day operations of the office administration - Ensure the team is building positive relationships with customers and internal staff, responding to, and progressing issues and queries to a successful conclusion at the earliest time - Ensure all the calls, tasks and cases are...


  • George Town, Malaysia Swift Bridge Technologies Full time

    Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...


  • George Town, Penang, Malaysia Cxl Executive Sdn Bhd Full time

    Position : Front Desk cum Customer Experience( GLC COMPANY)*Location : Jalan Angson Pulau PinangWorking Days: 5 days per week (Monday Friday / 8.30am - 4.30pm)Intake : ImmediatelySalary : RM1,7502. To monitor & track order status until complete.3. To educate and explain to Malaysian citizen about the product4. To explain to citizen about Digital Identity...