Inbound Call Center Representative

POSITION: INBOUND CALL CUSTOMER SERVICE (Normal working hours) Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 7.30am - 4.30pm / 8.30 am -5.30 **Intake : Immediately** Range Salary : RM1,800 - RM 2,200 Benefits: Medical Insurance + PFP Requirement: - Minimum SPM (With experience)/ (Fresh Graduate encourage to Apply) -...

**Details**: - Perform outbound calls to promote products and promotion and generate targeted sales for the company. - Answering and responding to inbound calls on product promotion & packages, enquiries according to specified Practice and Procedure. - Ensure monthly sales target is achieved - To provide accurate information / solution / service with...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Skills Call Centre skills Must be fluent in speaking both Mandarin and English - **Location: George Town,...

**Interact with customers and provide information about products or services as well as handling and resolving customer complaints.** Age : 18 - 50 Minimum SPM (passed) 12 months contract (renewable) 5 days a week 2 days off rotational Earliest shift 7am Last shift end by 2am **Allowances**: Pay For Performance Allowance = Up to RM1200 (upon kpi) Shift...

**Responsibilities**: - We are looking for sales representative for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. Ensure that the customer is satisfied and adequately taken care of while making a purchase. If you are eager to learn more, do join our company and earn a lot be it the experience or...

**Job Details**: - To attend/answer inbound calls from customers - Identify customer's concern on products - Services and assist customers to solve the problems by providing the right solution - Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up...

**Responsibilities**: - Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company’s standard operations procedures and policies. - Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality - Ensure operations SOP fulled adhered among...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin BPO Call center Must be fluent in speaking both Mandarin and English- George Town ,Penang - Rotational Shift - Key...

Overview: Job Summary **If you are a person with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** Minimum 1 years’ experience **as TL in...

**Responsibilities**: - To attend/answer inbound calls from customers, identify their concern on billing issue and services. - To assist them to solve the problems by providing the right solution. **Qualifications**: - Minimum SPM holder. - Preferably Malaysian citizen. - Preferably Mandarin speaker. - Must be able to work on rotational shift as per...

**Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: CSR - Location: George Town, Penang **Salary**: RM 2,800 - RM 3,300 Rotational Shift Qualifications: - Education background: - Bachelor’s Degree or at least Diploma or equivalent in any...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,800.00 - RM3,800.00 per month **Benefits**: - Health insurance - Opportunities...

**POSITION**: Call helpdesk (CSP) **JOB DESCRIPTION**: To attend/answer inbound calls from customers, identify their concerns on products and services and assist them to solve the problems by providing the right solution. **QUALIFICATION**: SPM (Minimum) **WORKING HOURS**: Monday to Sunday, 5 days a week, 2 off days (rotation) *Must be able to work on...

A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Proficient in the Mandarin language - **Location**: George Town, Penang **Salary**: RM 2,800 - RM 3,300 **Shift**:...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

Details: - Perform outbound calls to promote products and promotion and generate targeted sales for the company. - Answering and responding to inbound calls on product promotion & packages, enquiries according to specified Practice and Procedure. - Ensure monthly sales target is achieved - To provide accurate information / solution / service with excellent...

**About Us**: We are a dynamic and innovative B2B Marketplace for Food brands. We connect suppliers to Stores in the US and UK.. Our team is dedicated to delivering exceptional value and forging strong relationships with brands and retailers. As we continue to expand our reach, we are looking for a talented Sales Development Representative (SDR) with a knack...