Outsourcing Service Center Manager/team Leader

Job Title: Team LeaderWe are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.As we continue to grow and expand our services, we are seeking a highly skilled and experienced Team Leader to join our team. The successful candidate will be responsible for leading a team of Customer...

Overview: Job Summary **If you are a person with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** Minimum 1 years’ experience **as TL in...

We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.As we continue to expand our operations, we are seeking a highly skilled Team Leader to oversee our logistics team and ensure seamless support to our clients in the industry.Key Responsibilities:Manage daily operations,...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Team Leader Team lead operation operation team leader OPERATIONS TEAM LEADER Team leader BPO Must be fluent in speaking both Mandarin and English mandarin...

**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

**Inspiring my team to deliver great service to our customers through**: - Role modelling exceptional service and coaching my team to do the same - Achieving great standards on my department - Being friendly, listening and responding to customers’ needs in a timely manner - Maintaining service standards across my department which reflect the trading...

Qualifications: **Requirements**: - Bachelor's degree or an equivalent diploma. - A dynamic leader with a proven track record of managing large and diverse teams across multiple workflows in a fast-paced environment, capable of handling rapid changes and ambiguity. - A minimum of 8 years of experience in operations, preferably in the BPO/ITES industry. - At...

Overview: - If you have proven 1 year BPO Assistant Managerial experience, we have something for you!Qualifications: **Requirements**: - Bachelor’s degree or equivalent diploma - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and...

BOOST JUICE BARS Industry: Food & Beverage Location: Penang Island Position: Team Member Boost Juice is South East Asia's largest juice and smoothie chain has expanded to over 200 stores. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great tasting products, the unique Boost Experience, and amazing-looking stores....

**Job Purpose / Objectives** **Job Accountabilities** **Group Consolidation** - Lead the consolidation process for the group, including subsidiaries and affiliates, ensuring alignment with relevant accounting standards (e.g., IFRS). - Coordinate with finance teams across various countries to gather financial data and ensure its accuracy and completeness. -...

**About the company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24053309 **Job Category** Food and Beverage & Culinary **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...

Must be comfortable with working in Call Center environment. - Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). - Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. - Prompt identification and resolution of Service delivery...

_**IDealWorks Pro is very concerntrate in delivering results, therefore we provides a platform for those who wish to engage in Personal Development & Sales Promotion activities. Besides, we also encourage people to participate in becoming a successful Entrepreneur.**_ **Responsibilities**: - To develop marketing strategies to grow the overall sales of the...

**Inspiring my team to deliver great service to our customers through**: - Role modelling exceptional service and coaching my team to do the same - Achieving great standards on my department - Being friendly, listening and responding to customers’ needs in a timely manner - Maintaining service standards across my department which reflect the trading...

**Responsibilities** - Monitor intra-day scheduling forecast compared to actual volumes and make adjustments throughout the day, as required. - Receive, review, and make decision for same day, unplanned, off-phone requests. - Pro-actively communicate and follow up with site operations to execute all planned and real-time activities. - Communicate effectively...

Jasper Lodge chain of nursing homes are looking for caring and committed individuals to serve as Business Administrator in our branches. - Administrative Duties 1. To ensure that the billing records are done properly2. To ensure that invoices are given out and payment are collected promptly3. To liaise with HQ administrative team4. To make sure all receipts...