Assistant Contact Center Manager

Overview: If you have proven 1 year BPO Assistant Managerial experience, we have something for youQualifications:Requirements: Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in afast-paced environment, able to deal with rapid change and ambiguity Strategic...

Overview: - If you have proven 1 year BPO Assistant Managerial experience, we have something for you!Qualifications: **Requirements**: - Bachelor’s degree or equivalent diploma - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and...

**Responsibilities**: - Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company’s standard operations procedures and policies. - Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality - Ensure operations SOP fulled adhered among...

Trainer - Call CentreUtility GLC Company (TNB)Start date: 10 March 2024.Salary: RM 3800 (Renewable 1 year contract)Mon - Fri (8am to 5pm) The trainer shall conduct training for all the skill requirements for the Key Customer Related (KCR) jobs. Trainers are required to conduct training/briefing on new products and services (inclusive of pre & post tests and...

Responsibilities: Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company's standard operations procedures and policies. Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality Ensure operations SOP fulled adhered among all staff...

**Trainer - Call Centre** **Utility GLC Company (TNB)** **Start date: 10 March 2024.** **Salary: RM 3800 (Renewable 1 year contract)** **Mon - Fri (8am to 5pm)** - The trainer shall conduct training for all the skill requirements for the Key Customer Related (KCR) jobs. - Trainers are required to conduct training/briefing on new products and services...

Overview: Job Summary **If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** Minimum 1 years’ experience** **as QA in...

Management assistants perform varied types of jobs, usually under general supervision. They carry out administrative tasks and support managers to ensure the entire department functions smoothly.Strategically located in the heritage city center of Georgetown Penang, Citadines Connect Georgetown Penang a cosy hotel offers unique and exciting experiences to...

Assistant finance managers help with a range of administrative and financial tasks. These may involve assisting with billing invoices, preparing budgets, managing cash flow, and requesting information from colleagues regarding purchase orders. This is typically a full-time position. Assistant finance managers work in a range of companies and organizations....

**Job Number** 23128264 **Job Category** Information Technology **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** As a member of the property management staff, this entry-level position contributes...

Assistant finance managers help with a range of administrative and financial tasks. These may involve assisting with billing invoices, preparing budgets, managing cash flow, and requesting information from colleagues regarding purchase orders. This is typically a full-time position. Assistant finance managers work in a range of companies and organizations....

**Responsibilities** - Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines. - Act as a first point of contact for any escalations, outages, system issues or any other production impacting situations. Follow appropriate procedures. - Co-ordinate and collaborate with operations and other...

Overview: **Job Summary**: - Manage activities and initiatives related to the effective implementation and ongoing usage of the **Workforce System (IEX)**: - Work with key internal and external business partners to conduct root cause analysis on issues impacting Contact Center performance, and communicate findings and resolution to the leadership team and...

Responsibilities: - Assists in establishing and maintains contact with external recruitment sources. - Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. - Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for...

Location: Penang Specialisation: Engineering & Manufacturing Salary:MYR 96, ,000 (Annual)Reference: PR/ Contact details: Yuki Lim Job published:April 24, :49Assistant Sales Manager/ ManagerA versatile manufacturer of various Electronics Component company is looking for an Assistant Sales Manager/ Manager to be part of them.Main responsibilities of the...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24030878 **Job Category** Golf, Fitness, & Entertainment **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

Job Number Job Category Finance & AccountingLocation Penang Marriott Hotel, One Marriott Drive, Penang, Malaysia, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementHOTEL DESCRIPTIONPerfectly positioned along Gurney Drive, a popular seafront promenade in George Town, Penang Marriott Hotel will be part of a 55-storey tower,...

**Responsibilities** - Monitor intra-day scheduling forecast compared to actual volumes and make adjustments throughout the day, as required. - Receive, review, and make decision for same day, unplanned, off-phone requests. - Pro-actively communicate and follow up with site operations to execute all planned and real-time activities. - Communicate effectively...

**Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Requirements**: **Qualifications**: **Education**: Bachelor’s Degree or equivalent; B2 level English proficiency. **Experience**: Minimum 6 months in customer support; call center experience...

Serve as the primary contact for customers on the client's website. - Embody the client's values of responsibility, quality, and excellence. **Requirements**: - Education: Bachelor’s Degree or equivalent; B2 level English proficiency. - Experience: Minimum 6 months in customer support; call center experience advantageous. - Interpersonal Skills: Customer...