Wfm - Real Time Analyst - Japanese Speaker - Ota

**WFM - Real Time Analyst** **Key Responsibilities** - Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines. - Act as a first point of contact for any escalations, outages, system issues or any other production impacting situations. Follow appropriate procedures. - Co-ordinate and collaborate...

**Real Time Analyst** a. Language: English b. Specialization: at least 1 year Real Time Analyst experience c. Target Onboarding Date: ASAP d. Salary Range: 4,500 - 5,500 e. Location: Georgetown, Penang f. Type: Full-time g. Shift: 24/7 **Responsibilities**: - Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations...

Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines. - Act as a first point of contact for any escalations, outages, system issues or any other production impacting situations. Follow appropriate procedures. - Co-ordinate and collaborate with operations and other departments to ensure smooth...

Develop and maintain workforce schedules to ensure optimal coverage for operational needs while considering factors such as forecasted call volumes, service level targets, and agent availability. - Monitor real-time adherence to schedules and adjust staffing levels as needed to meet service level goals and optimize resource utilization. - Analyze historical...

Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) **Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive,...

**Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Agent **Work Mode**:Work from office Key Skills: Inbound BPO - OPEN FOR NON NATIVE JAPANESE & NATIVE JAPANESE Location: "Penang Malaysia" - "Living Stone Tower Georgetown" "Requirement: CS Experience IT knowledge N1 or...

Responsibilities: both within Asia and worldwide. To participate in all phases of the software development life cycle. To conduct software analysis, programming, testing, and debugging. To work closely with client and ensure timely delivery of assigned tasks. Essential Knowledge, Skills, Abilities, Experience: Applicant with experience in projects and...

**Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Analyst skillsRequirement: - Native Japanese - Specific Experience : Preferred QA experience and travel experience. - Education: Above Diploma +...

RM5000-5800 Cantonese + English Rotational Shift (pre-dominantly night shift supporting US) Home - based (WFM) from any location in Malaysia Fresh to any experience with good Cantonese & English proficiency. Attentive and good CS acumen 职位类型：全职 薪资： RM5,000.00至RM7,000.00（每月 ） Application Question(s): - What is your Current...

We are currently seeking dedicated and talented individuals to join our team at Japanese Restaurant Tanjung Tokong Hiring for Position Below: - Chef - Kitchen Helper - Service Crew Requirement: - Able to converse in English/Bahasa Melayu - Friendly and outgoing personality - Fresh graduates are welcome (Training will be provided) - The restaurant serves...

**Role**:Quality Coach **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Quality Control Quality Standards Quality Analyst Quality Analyst skills quality assurance Bpo At least 1 year of relevant...

**Job Scopes**: - Perform financial management duties including generating financial data, compiling and submitting reports, analyzing and assessing the financial performance against budget and rolling forecast. - Oversee the operations and development of the company’s finance departments including budgeting, financial reporting, conducting regular...

Overview: Job Summary **If you are a person with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** Minimum 1 years’ experience **as TL in...

Wir glauben an das Unmögliche! default **Deine Aufgaben**: This position is available for both full-time and part-time employment. - Manage and take responsibility for regional location concepts as basis for RE driven decisions, as well as site analysis and site searches - Lease administration incl. negotiation of major new leases, lease renewals and lease...

**Responsibilities**: - Job Description- Serving food and beverage at Japanese Restaurant - Taking orders - Doing cashier - No experience needed - Meal is provide - Attend to any enquiries from chef - Able to commit at least 3 to 4 days a week Working hours & location- Monday to Sunday - Split shift from 10am to 3.30pm & 5pm to 9.30pm - Tanjong Pager,...

Key Responsibilities The Data Analyst will coordinate with Product Engineers and Change Analyst for item creation and BOM setup for new products and changes to sustaining products. This position will also be a backup Change Analyst Data Analyst: - Performing item creation and BOM setup for New Products Introductions - Data changes and ECO routing for Test...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Telecom / ISP **Process**:Non-Voice **Functional Area**:Any Other **Work Mode**:NA Key Skills: Customer Relations Customer Service - BEST OFFER EVER OPEN FOR NON NATIVE KOREAN SPEAKER & NATIVE KOREANS Location: “Penang Malaysia” Requirement: NO EXPERIENCE NEEDED L6 or L5 for...

Job Responsibility - Attend custormer enquiries, assit and support sales conveying process - Build and maintain relationship with potential prospect - Source of property listing - To market properties for sale / rental - To provide excellent sales service to clients and customers - To execute marketing plans and follow up sales - To conduct negotiation on...

**Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Mandarin QA Test QA Manager QA Tester Senior QA Analyst - Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer...

**Responsibilities** - Assist to monitor and maintain the office environment to ensure it is clean, safe, and operationally efficient. Arrange for necessary repairs or servicing when required. - Facilitate the smooth integration of new employees into the organization by providing them with the necessary guidance and orientation. - Assist to Oversee the...