Team Lead

4 months ago


George Town, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

**About the Company**

Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
- Provide mentorship, guidance, and career development to members of their team.
- Lead a high-performing team through an exciting transition to build problem solving, critical.
- thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results.
- Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Set clear sales targets, both individual and team-based, and work towards achieving and exceeding these goals.
- Managing the day-to-day activities of the team.
- Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
- Conducting quarterly performance reviews.

**Requirements**:

- Bachelor’s degree or equivalent diploma.
- Minimum 2-3 years of people management experience as TL.
- Has the ability to deliver feedback and coaching to team members basis the collected data from Quality monitoring and reporting development plan to stakeholders in an actionable format.
- Must be able to spot trends and tendencies with data and drives team to look for insights.
- Strategic thinker with strong analytical and creative problem-solving skills.
- Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders on action plan execution.
- Significant experience in a complex fast paced environment.
- Passion for ensuring an excellent user experience.

**Salary**: RM5,500.00 - RM6,500.00 per month

Schedule:

- Rotational shift

**Language**:

- Mandarin (required)


  • Team Lead

    3 months ago


    George Town, Malaysia Teleperformance Full time

    **Qualifications**: **Minimum requirements**: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong analytical and creative problem-solving skills Excellent written and verbal communication skills Passion for ensuring an excellent user...

  • Team Lead

    3 months ago


    George Town, Malaysia Go-Get Data Consultancy Full time

    Our client is looking for an experienced Team Lead to Provide mentorship, guidance, and career development to members of their team. He is to lead a: high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable...


  • George Town, Penang, Malaysia Enza Zaden Asia Sdn. Bhd. Full time

    Job SummaryWe are seeking a highly skilled and experienced Team Lead Processing Specialist to join our team at Enza Zaden Asia Sdn. Bhd. The successful candidate will be responsible for leading a high-performing team, planning and implementing process improvements, and ensuring the highest level of quality and safety in our seed processing facilities.Key...


  • George Town, Penang, Malaysia Jabil Malaysia Full time

    Job SummaryWe are seeking a highly skilled and experienced Manufacturing Engineering Team Lead to join our team at Jabil Malaysia. As a key member of our Process Engineering department, you will be responsible for leading a team of Manufacturing Engineering Technicians and ensuring the efficient operation of our manufacturing processes.Key...

  • Team Lead

    4 months ago


    George Town, Malaysia Teleperformance Full time

    Qualifications: **Minimum requirements**: - Bachelor Degree preferred. - Language proficiency in **Mandarin **and **English** is mandatory. - Significant experience in a complex fast paced environment - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent...

  • Social Media Team Lead

    4 months ago


    George Town, Malaysia Agensi Pekerjaan Linktrix Consultants Sdn Bhd Full time

    **Position Title: Social Media Team Lead** **Responsibilities**: - Develop and implement a comprehensive social media strategy aligned with the client’s business goals. - Monitor campaign performance, analyze results, and adjust strategies to achieve maximum ROI. - Stay up-to-date with industry trends and incorporate new tools and techniques to maximize...


  • George Town, Penang, Malaysia Project Start Recruitment Full time

    Job DescriptionCAD Production Team LeadProject Start Recruitment is seeking a highly skilled CAD Production Team Lead to join our client, a leading Engineering Services business.Key Responsibilities:Oversee the CAD process for production, ensuring best practice methods are adhered to and standard products are productionised to the highest standards.Introduce...


  • George Town, Malaysia GrowthFn Sdn Bhd Full time

    Position: Team lead - Customer Service - Mandarin Speaker Location: Georgetown, Penang Salary Range: RM5,500 - RM6,500 Language: Mandarin, Specialization: At least 1year Team Lead and Customer Service experience Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship, guidance, and career development to...

  • Team Lead

    4 months ago


    George Town, Malaysia Teleperformance Full time

    Qualifications: **Minimum requirements**: - Fluency in English and Tagalog (mandatory); - Fluency in a 2nd Language (mandarin preferable); - Minimum 2 year of BPO supervisory / Team Lead experience. - A Leader profile; - Minimum Degree holder - Computer Skills: Usage of MS Office, with focus on excellent Excel skills **Management Skills** - Achievement...

  • Team Lead

    4 months ago


    George Town, Malaysia MPS Full time

    Team Leader - Insurance background. Working location: Georgetown, Penang **Job Types**: Full-time, Permanent **Salary**: RM6,500.00 - RM7,000.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional development Schedule: - Monday to Friday Supplemental pay types: - Performance bonus - Yearly...

  • Team Leader

    4 months ago


    George Town, Malaysia GCH Retail (M) Mercato Full time

    **Inspiring my team to deliver great service to our customers through**: - Role modelling exceptional service and coaching my team to do the same - Achieving great standards on my department - Being friendly, listening and responding to customers’ needs in a timely manner - Maintaining service standards across my department which reflect the trading...


  • George Town, Penang, Malaysia National Care Group Full time

    {"h1": "Team Leader Role at National Care Group", "p": "At National Care Group, we are committed to providing person-centred support to individuals with learning disabilities. As a Team Leader, you will play a crucial role in promoting and ensuring the implementation of our company vision while maintaining the independence and potential of the individuals we...

  • Team Leader

    3 months ago


    George Town, Malaysia Vitality Boost Sdn Bhd Full time

    **BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

  • Procurement Lead

    3 months ago


    George Town, Malaysia SBM Offshore Full time

    **Req Id**:13918**Job Family**:Supply Chain**Location**:Georgetown, GY**As an SBMer, we value the contribution you are already making today. Now, see how a role change can develop you, and us, even more.** **Our Vision.** - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share...


  • George Town, Penang, Malaysia Celestica Inc. Full time

    Job SummaryCelestica Inc. is seeking an experienced Electrical Design Lead to join our team. As an Electrical Design Lead, you will be responsible for leading cross-functional teams to design and develop electrical systems for various applications.Key ResponsibilitiesDesign and Development: Develop new electrical systems and circuits for various...

  • Regulatory Lead

    3 months ago


    George Town, Malaysia SBM Offshore Full time

    **Req Id**:13882**Job Family**:HSSE-Q&R-OE - Win/Execute/Operate**Location**:Georgetown, GY - Marly**Our Vision.** - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** - We design, build, install and operate offshore floating...


  • George Town, Penang, Malaysia Celestica Inc. Full time

    Job SummaryCelestica Inc. is seeking a highly skilled Electrical Design Lead to join our team. As a key member of our design team, you will be responsible for leading the development of electrical systems and circuits for various applications.Key ResponsibilitiesDesign and develop new electrical systems and circuits for various applicationsResearch and draw...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Team Leader Team lead operation operation team leader OPERATIONS TEAM LEADER Team leader BPO Must be fluent in speaking both Mandarin and English mandarin...

  • Marketing Team Leader

    3 months ago


    George Town, Malaysia IDEALWORKS PRO SDN BHD Full time

    _**IDealWorks Pro is very concerntrate in delivering results, therefore we provides a platform for those who wish to engage in Personal Development & Sales Promotion activities. Besides, we also encourage people to participate in becoming a successful Entrepreneur.**_ **Responsibilities**: - To develop marketing strategies to grow the overall sales of the...


  • George Town, Penang, Malaysia Celestica Inc. Full time

    Electrical Design LeadCelestica Inc. is seeking an experienced Electrical Design Lead to join our team.The successful candidate will work in cross-functional teams to ensure robust and high-quality product development, enhancing designs with feedback from reviews in areas such as manufacturing, test, supply chain, reliability, industrial design, and...