Team Lead

Qualifications:Minimum requirements: Fluency in English and Tagalog (mandatory); Fluency in a 2nd Language (mandarin preferable); Minimum 2 year of BPO supervisory / Team Lead experience. A Leader profile; Minimum Degree holder Computer Skills: Usage of MS Office, with focus on excellent Excel skillsManagement Skills Achievement Oriented Analytical Ability...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

Qualifications:Minimum requirements: Bachelor Degree preferred. Language proficiency in Mandarin and English is mandatory. Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong analytical and creative problemsolving skills Excellent written and verbal...

About the CompanyOur client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

Team Lead Job DescriptionTeam Lead Criteria & RequirementsAt Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

*Responsibilities* - Ability to Deep Dive on completed transactions that is being flagged with high-risk flag for post manual review to evaluate it as potential fraud, and instantly share fraud trend to fraud strategy team. - Strictly following chargeback operation standard SOP and requirement to handle representment case. - Ability to guide the team on...

Our client is looking for an experienced Team Lead to Provide mentorship, guidance, and career development to members of their team. He is to lead a: high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable...

Position: Team lead Customer Service Mandarin SpeakerLocation: Georgetown, PenangSalary Range: RM5,500 - RM6,500Language: Mandarin,Specialization: At least 1year Team Lead and Customer Service experienceTarget Onboarding Date:ASAPType: Full-timeShift: 24/7Responsibilities: Provide mentorship, guidance, and career development to members of their team. Lead a...

Qualifications: **Minimum requirements**: - Bachelor Degree preferred - Significant experience in a complex fast paced environment - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent written and verbal communication skills - Passion for ensuring an...

Qualifications: **Minimum requirements**: - Bachelor Degree preferred. - Language proficiency in **Mandarin **and **English** is mandatory. - Significant experience in a complex fast paced environment - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent...

Qualifications: **Minimum requirements**: - Bachelor Degree preferred. - Language proficiency in **Mandarin **and **English** is mandatory. - Significant experience in a complex fast paced environment - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent...

**Position Title: Social Media Team Lead** **Responsibilities**: - Develop and implement a comprehensive social media strategy aligned with the client’s business goals. - Monitor campaign performance, analyze results, and adjust strategies to achieve maximum ROI. - Stay up-to-date with industry trends and incorporate new tools and techniques to maximize...

Position Title: Social Media Team LeadResponsibilities: Develop and implement a comprehensive social media strategy aligned with the client's business goals. Monitor campaign performance, analyze results, and adjust strategies to achieve maximum ROI. Stay uptodate with industry trends and incorporate new tools and techniques to maximize social media impact....

Position: Team lead - Customer Service - Mandarin Speaker Location: Georgetown, Penang Salary Range: RM5,500 - RM6,500 Language: Mandarin, Specialization: At least 1year Team Lead and Customer Service experience Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship, guidance, and career development to...

**Responsibilities**: - Provide mentorship, guidance, and career development to members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical. - Thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. - Establish team goals and work...

Qualifications: **Minimum requirements**: - Fluency in English and Tagalog (mandatory); - Fluency in a 2nd Language (mandarin preferable); - Minimum 2 year of BPO supervisory / Team Lead experience. - A Leader profile; - Minimum Degree holder - Computer Skills: Usage of MS Office, with focus on excellent Excel skills **Management Skills** - Achievement...

**Inspiring my team to deliver great service to our customers through**: - Role modelling exceptional service and coaching my team to do the same - Achieving great standards on my department - Being friendly, listening and responding to customers’ needs in a timely manner - Maintaining service standards across my department which reflect the trading...

Team Leader - Insurance background. Working location: Georgetown, Penang **Job Types**: Full-time, Permanent **Salary**: RM6,500.00 - RM7,000.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional development Schedule: - Monday to Friday Supplemental pay types: - Performance bonus - Yearly...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Team Leader Team lead operation operation team leader OPERATIONS TEAM LEADER Team leader BPO Must be fluent in speaking both Mandarin and English mandarin...

Inspiring my team to deliver great service to our customers through:Role modelling exceptional service and coaching my team to do the same Achieving great standards on my department Being friendly, listening and responding to customers' needs in a timely manner Maintaining service standards across my department which reflect the trading patterns of our...