Customer Service with Sales
5 months ago
**Requirements**
- Fluent in the required language Mandarin & English (speaking, reading, and writing)
- Analytical skills for resolving complex issues.
- Proficient in navigating multiple systems and tools.
- Self-managing in fast-paced environments.
- Embraces challenges and takes on additional responsibilities.
- Maintains professionalism and composure under pressure.
- Accepts feedback, welcomes coaching, and demonstrates growth.
- Willing to work rotational shift
- Prefer insurance knowledge and strong in documentation knowledge
- 精通所需的中英文语言(口语、阅读和书写)
- 具备解决复杂问题的分析能力。
- 熟练操作多个系统和工具。
- 能够在快节奏的环境中自我管理。
- 喜欢挑战,并愿意承担额外责任。
- 在压力下保持专业和镇定。
- 接受反馈,欢迎指导,并展示成长。
- 愿意轮班工作
- 更希望具备保险知识和扎实的文档知识。
**Responsibility**
- Field inbound & outbound calls and exhibit the correct sales and customer experience behavior's throughout the entire interaction
- Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed
- Excellent communication skills, adaptable to different audiences.
- Thrives in a team environment, eager to learn and grow.
- Curious and inquisitive, always seeking professional excellence.
- Effective time management and multitasking abilities.
- 接听来电,并在整个交流过程中展示正确的销售和客户体验行为。
- 采取咨询式的方法,发现客户需求,并提供能帮助他们业务成功的新产品和服务的解决方案。
- 出色的沟通技巧,能够适应不同的受众。
- 喜欢团队环境,渴望学习和成长。
- 好奇心强,始终追求专业卓越。
- 有效的时间管理和多任务处理能力。
**Benefits**
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Medical Insurance
- Training Provided
- Allowance Provided
- 5 Working Days
- Young, energetic, and supportive team
- Trainings & Career Development
- Sign - On Bonus
- 年假
- 医疗和住院假期
- 公积金/雇员社会保障机构/个人所得税
- 医疗保险
- 提供培训
- 提供津贴
- 5个工作日
- 年轻、充满活力、支持团队!
- 培训与职业发展
- 签约奖金
**Salary**: RM2,500.00 - RM3,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Signing bonus
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
- Cantonese (preferred)
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