Inbound Customer Service

POSITION: INBOUND CALL CUSTOMER SERVICE (Normal working hours) Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 7.30am - 4.30pm / 8.30 am -5.30 **Intake : Immediately** Range Salary : RM1,800 - RM 2,200 Benefits: Medical Insurance + PFP Requirement: - Minimum SPM (With experience)/ (Fresh Graduate encourage to Apply) -...

POSITION: INBOUND CALL CUSTOMER SERVICE Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 8.00 AM -12.00 PM (Rotational shift) Intake : Immediately Range Salary : RM1,800 - RM 2,200 Benefits: Allowance + Medical Insurance Requirement: - Minimum SPM (Fresh Graduate encourage to Apply) - Able to speak in Bahasa & English -...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,800.00 - RM3,800.00 per month **Benefits**: - Health insurance - Opportunities...

**Responsibilities**: - To attend/answer inbound calls from customers, identify their concern on billing issue and services. - To assist them to solve the problems by providing the right solution. **Qualifications**: - Minimum SPM holder. - Preferably Malaysian citizen. - Preferably Mandarin speaker. - Must be able to work on rotational shift as per...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

**Interact with customers and provide information about products or services as well as handling and resolving customer complaints.** Age : 18 - 50 Minimum SPM (passed) 12 months contract (renewable) 5 days a week 2 days off rotational Earliest shift 7am Last shift end by 2am **Allowances**: Pay For Performance Allowance = Up to RM1200 (upon kpi) Shift...

**Job Details**: - To attend/answer inbound calls from customers - Identify customer's concern on products - Services and assist customers to solve the problems by providing the right solution - Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up...

Job Details - Minimum 19 years old, maximum 40 years old - Minimum Sijil Pelajaran Malaysia (SPM) with 1 years working experiences. - To attend/answer inbound calls from customers, identify their technical issues on pre-unifi / unifi product and assist them to solve the problems by providing the right solution/trouble shooting. - Mondays to Sundays, 5 days...

**Requirements** - Fluent in the required language Mandarin & English (speaking, reading, and writing) - Analytical skills for resolving complex issues. - Proficient in navigating multiple systems and tools. - Self-managing in fast-paced environments. - Embraces challenges and takes on additional responsibilities. - Maintains professionalism and composure...

**Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Agent **Work Mode**:Work from office Key Skills: Inbound BPO - OPEN FOR NON NATIVE JAPANESE & NATIVE JAPANESE Location: "Penang Malaysia" - "Living Stone Tower Georgetown" "Requirement: CS Experience IT knowledge N1 or...

**Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Agent **Work Mode**:Work from office Key Skills: Inbound BPO - OPEN FOR NON NATIVE KOREAN SPEAKER & NATIVE KOREANS Location: "Penang Malaysia" - "Living Stone Tower Georgetown" "Requirement: CS Experience IT...

Client Company: Non-bank industry Location: Penang Position: Contract (1 year) **RESPONSIBILITIES** - To attend front counter for collection of cash and cheque. - To key-in eOwneship for new cases and perform eDischarge for settled accounts, - To attend inbound calls. - To perform day end balancing, reversal, error collection and statement request. - To...

Responsibilities **Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be...

Ensure the preparation of quotation time basis with sufficient details and - follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly - Follow up on the...

**Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

**Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent front-line service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues and team player. - Fresh graduates/Entry level applicants are encouraged to apply. - Friendly and...

**Responsibilities**: - Position: - Customer Service Officer - **Job Description**: - What You'll Be Doing- Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for...

Job Description: We are seeking a motivated and enthusiastic Customer Service Representative to join client's Guest Hosting team. In this role, you will be responsible for providing exceptional customer support on behalf of our esteemed client. As a key representative, you will be the first point of contact for guests and customers, ensuring their queries...