Customer Service

6 months ago


George Town, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

**Company background**
We are representing our client, a global digital business service company that provides a multilingual hub that supports services in more than 20 languages and dialects in Asia. They are looking for passionate and responsible **Customer Service Specialists to be based at Georgetown, Penang.**
- 5 working days/week, 2 off days
- Various allowances will be provided
- Sign on-bonus

**Responsibilities**
- Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution.
- Obsesses over the customer experience and constantly strives to exceed their expectations.
- Providing a high caliber Customer interaction as measured by Client’s call quality reports, call audits, and customer satisfaction survey
- Assisting Customers by answering queries relating to their order status, changes and delivery timeframes.

**Requirements**:

- **Fresh graduates (Diploma & Degree) are encouraged to apply**:

- Proficient in English, Mandarin and Cantonese languages.
- Passionate in customer service.
- Willing to work at Georgetown, Penang.

**Job Types**: Permanent, Fresh graduate

**Salary**: RM2,800.00 - RM4,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- Signing bonus


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