Administrative & Customer Service
6 months ago
Responsibilities:
- Provide accurate and timely information to customers regarding products, services, and company policies
- Manage customer accounts and maintain accurate customer records in the company's database
- Process customer orders, returns, and exchanges
- Coordinate with other departments to ensure timely delivery of products and services
- Monitor customer feedback and provide suggestions for improvement to management
- Perform administrative tasks such as filing, data entry, and scheduling appointments
- Maintain office supplies inventory and order supplies as needed
- Assist in organizing company events and meetings
- Perform other duties as assigned by management
**Requirements**:
- High school diploma or equivalent; some college coursework preferred
- 2+ years of experience in customer service or administrative support role
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Proficient in Microsoft Office (Word, Excel, and PowerPoint)
- Ability to multitask and work well under pressure
- Detail-oriented and able to maintain accurate records
- Ability to work independently and as part of a team
- Knowledge of basic accounting principles is a plus
The above job description is just a general overview, and the specific duties and requirements may vary depending on the organization and industry.
**Full Job Description**
- Assisting and supports Team for quotation preparation.
- Respond to daily enquiries and follow up from customers
- Must be computer literate.
- To assist on general paper work, documentation and filing.
- To perform any ad-hoc duties.
Required:
- Self starter, independent and able to work with minimum supervision.
- Good written and communication skills. ( English, Malay ) + Mandarin IS A BONUS
- 5 working days, 9am to 6pm
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Performance bonus
- Yearly bonus
Application Question(s):
- What are the languages you are able to speak ? ENG, MALAY, MANDARIN ?
- Let me know you better E.g What are your goals for your career ? Note : You do not need to tell us what you like to eat or your favourite colour.
- Please state how old you are in this sequence " D/M/Y "
Willingness to travel:
- 50% (required)
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