Administrative & Customer Service

2 weeks ago


George Town, Malaysia ACME MD GLOBAL SDN BHD Full time

Responsibilities:

- Provide accurate and timely information to customers regarding products, services, and company policies
- Manage customer accounts and maintain accurate customer records in the company's database
- Process customer orders, returns, and exchanges
- Coordinate with other departments to ensure timely delivery of products and services
- Monitor customer feedback and provide suggestions for improvement to management
- Perform administrative tasks such as filing, data entry, and scheduling appointments
- Maintain office supplies inventory and order supplies as needed
- Assist in organizing company events and meetings
- Perform other duties as assigned by management

**Requirements**:

- High school diploma or equivalent; some college coursework preferred
- 2+ years of experience in customer service or administrative support role
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Proficient in Microsoft Office (Word, Excel, and PowerPoint)
- Ability to multitask and work well under pressure
- Detail-oriented and able to maintain accurate records
- Ability to work independently and as part of a team
- Knowledge of basic accounting principles is a plus

The above job description is just a general overview, and the specific duties and requirements may vary depending on the organization and industry.

**Full Job Description**
- Assisting and supports Team for quotation preparation.
- Respond to daily enquiries and follow up from customers
- Must be computer literate.
- To assist on general paper work, documentation and filing.
- To perform any ad-hoc duties.

Required:

- Self starter, independent and able to work with minimum supervision.
- Good written and communication skills. ( English, Malay ) + Mandarin IS A BONUS
- 5 working days, 9am to 6pm

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Yearly bonus

Application Question(s):

- What are the languages you are able to speak ? ENG, MALAY, MANDARIN ?
- Let me know you better E.g What are your goals for your career ? Note : You do not need to tell us what you like to eat or your favourite colour.
- Please state how old you are in this sequence " D/M/Y "

Willingness to travel:

- 50% (required)



  • George Town, Malaysia ACME MD GLOBAL SDN BHD Full time

    Responsibilities: - Provide accurate and timely information to customers regarding products, services, and company policies - Manage customer accounts and maintain accurate customer records in the company's database - Process customer orders, returns, and exchanges - Coordinate with other departments to ensure timely delivery of products and services -...


  • George Town, Malaysia ACME MD GLOBAL SDN BHD Full time

    Responsibilities: - Provide accurate and timely information to customers regarding products, services, and company policies - Manage customer accounts and maintain accurate customer records in the company's database - Process customer orders, returns, and exchanges - Coordinate with other departments to ensure timely delivery of products and services -...


  • George Town, Penang, Malaysia ACME MD GLOBAL SDN BHD Full time

    Responsibilities: Provide accurate and timely information to customers regarding products, services, and company policies Manage customer accounts and maintain accurate customer records in the company's database Process customer orders, returns, and exchanges Coordinate with other departments to ensure timely delivery of products and services Monitor...


  • George Town, Penang, Malaysia ACME MD GLOBAL SDN BHD Full time

    Responsibilities: Provide accurate and timely information to customers regarding products, services, and company policies Manage customer accounts and maintain accurate customer records in the company's database Process customer orders, returns, and exchanges Coordinate with other departments to ensure timely delivery of products and services Monitor...


  • George Town, Malaysia MALAYSIAN HOYA LENS SDN BHD Full time

    Supervise and prioritize tasks and people on a daily basis - Assist in the day-to-day operations of the office administration - Ensure the team is building positive relationships with customers and internal staff, responding to, and progressing issues and queries to a successful conclusion at the earliest time - Ensure all the calls, tasks and cases are...

  • Customer Service

    2 weeks ago


    George Town, Penang, Malaysia Gratitude Inc. Full time

    Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service- products Inbound & Outbound CallsLiaise with Business Unit on status of service request 2. Filter calls that do not need engineer on site and perform FCR 3. Dispatch...


  • George Town, Malaysia Dorkei Kualiti (M) Sdn Bhd Full time

    Job Title: Customer Service Admin Job Overview: We are seeking a highly motivated and experienced Customer Service Admin to join our team in Penang, Malaysia. The Customer Service Admin will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, managing customer accounts, communicating with our Chinese...

  • Customer Service

    2 months ago


    George Town, Malaysia TRANS-CARE LOGISTICS SDN BHD Full time

    **Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...


  • George Town, Malaysia Swift Bridge Technologies Full time

    Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...


  • George Town, Malaysia Swift Bridge Technologies Full time

    Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...


  • George Town, Malaysia Swift Bridge Technologies Full time

    Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...


  • George Town, Malaysia OLO Studio Full time

    **Key Responsibilities**: 1. **Greeting and Assisting Customers**: Warmly welcome all customers and guests as they arrive, promptly addressing their inquiries, and providing assistance as needed. 2. **Answering Phone Calls**: Manage incoming phone calls, providing information, and taking messages accurately. 3. **Handling Inquiries and Resolving Issues**:...


  • George Town, Penang, Malaysia Singapore Airlines Limited Full time

    Providing professional customer services for airport check-in, arrival (including baggage-related matters), and departure (including overall responsibility for departure punctuality), as well as managing flights, handling passengers, and monitoring the collection of excess baggage and ticket sales. Maintain high situational awareness and work closely with...


  • George Town, Penang, Malaysia SCALABLE Network Technologies Full time

    Date: Jul 3, 2023- Country: Malaysia- State / Province: Penang- City: Penang- Job Type: Campus- Job ID: 50708Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees...


  • George Town, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**URGENT!**_ **Location**:Georgretown, Pulau Pinang **Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to...


  • George Town, Penang, Malaysia Swift Bridge Technologies Full time

    Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product and service inquiries. Provide pricing and delivery information. Perform customer verifications. Set up new customer accounts. Organize...


  • George Town, Penang, Malaysia ProMicom Service (M) Sdn Bhd Full time

    Utility GLC CompanyStart date: 12 April 2024.We will only consider fresh grads with a minimum Diploma MQA that is able to start work on the 12th of April 2024.Salary: RM 2300 (Renewable 1 year contract)Work pattern is from Monday - Sunday.Working hours: (8am - 5pm) and (10am - 7pm) NO NIGHT SHIFTSWe are a single point of contact to respond to customer...

  • Customer Service

    6 days ago


    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- products - Inbound & Outbound Calls 1. Liaise with Business Unit on status of service request - 2. Filter calls that do not need...


  • George Town, Penang, Malaysia OLO Studio Full time

    Key Responsibilities:1.Greeting and Assisting Customers: Warmly welcome all customers and guests as they arrive, promptly addressing their inquiries, and providing assistance as needed.2.Answering Phone Calls: Manage incoming phone calls, providing information, and taking messages accurately.3.Handling Inquiries and Resolving Issues: Respond to customer...


  • George Town, Malaysia ProMicom Service (M) Sdn Bhd Full time

    **Utility GLC Company** **Start date: 12 April 2024.** **We will only consider fresh grads with a minimum Diploma MQA that is able to start work on the 12th of April 2024.** **Salary: RM 2300 (Renewable 1 year contract)** **Work pattern is from Monday - Sunday.** **Working hours: (8am - 5pm) and (10am - 7pm) NO NIGHT SHIFTS** We are a single point of...