Administrative & Customer Service

5 months ago


George Town, Malaysia ACME MD GLOBAL SDN BHD Full time

Responsibilities:

- Provide accurate and timely information to customers regarding products, services, and company policies
- Manage customer accounts and maintain accurate customer records in the company's database
- Process customer orders, returns, and exchanges
- Coordinate with other departments to ensure timely delivery of products and services
- Monitor customer feedback and provide suggestions for improvement to management
- Perform administrative tasks such as filing, data entry, and scheduling appointments
- Maintain office supplies inventory and order supplies as needed
- Assist in organizing company events and meetings
- Perform other duties as assigned by management

**Requirements**:

- High school diploma or equivalent; some college coursework preferred
- 2+ years of experience in customer service or administrative support role
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Proficient in Microsoft Office (Word, Excel, and PowerPoint)
- Ability to multitask and work well under pressure
- Detail-oriented and able to maintain accurate records
- Ability to work independently and as part of a team
- Knowledge of basic accounting principles is a plus

The above job description is just a general overview, and the specific duties and requirements may vary depending on the organization and industry.

**Full Job Description**
- Assisting and supports Team for quotation preparation.
- Respond to daily enquiries and follow up from customers
- Must be computer literate.
- To assist on general paper work, documentation and filing.
- To perform any ad-hoc duties.

Required:

- Self starter, independent and able to work with minimum supervision.
- Good written and communication skills. ( English, Malay ) + Mandarin IS A BONUS
- 5 working days, 9am to 6pm

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Yearly bonus

Application Question(s):

- What are the languages you are able to speak ? ENG, MALAY, MANDARIN ?
- Let me know you better E.g What are your goals for your career ? Note : You do not need to tell us what you like to eat or your favourite colour.
- Please state how old you are in this sequence " D/M/Y "

Willingness to travel:

- 50% (required)



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