Manager Cafe Mesra Petronas @ Nusa Bestari

3 weeks ago


Johor Bahru, Malaysia Mesra Retail & Cafe Sdn. Bhd Full time

Responsible for leading a store team through supervising and directing staff, making staffing decisions, ensuring customer satisfaction and managing financial performance of the store.
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Manage store level personnel and in charge of seamless daily operation from opening to closing of cafe
- Preserve excellent levels of internal and external customer service
- Plan stock, perform inventory planning and purchase goods for respective stores
- Perform inventory database for both consumables and food raw materials
- Identify customers' needs and respond proactively to all of their concerns
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Ensure food served at the highest quality level

Requirements,

Minimum education qualification : Diploma in any discipline

Years of relevant experience : 3-5 years related experience in F&B including 2-3 years of supervisory experience and ability in analyzing financial reports.

Knowledge in Food Hygiene Regulations is added advantage

Competencies / Skills required:

- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Basic mathematics and accounting skill
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Ability to manage personnel and meet financial targets
- Customer-oriented and service-minded

**Please call Azmi - 0132093764**

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,421.98 - RM3,492.39 per month

**Benefits**:

- Dental insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Early shift
- Evening shift

Supplemental Pay:

- Overtime pay

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)



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