Floor Manager
7 months ago
**RESPONSIBILITIES**
- Training the serving staff to provide quality customer service by greeting each cafe
guest.
- Ensuring that all activities in the restaurant's kitchen follow food safety procedures at
all stages.
- Managing Supervising the dining area and making sure that customers who don’t yet
have a table get one as quickly as possible.
- Manage personnel evaluating each staff performance.
- Adjusting staffing requirements based on the overall sales volume and on special
occasions, such as the holiday season.
- Ensuring that the cafe has optimal food inventory levels at all times.
- Taking inventory of cafe supplies and ordering new stock as needed.
- Resolving customer complaints regarding food quality and customer service.
- Ensure all cafe areas are clean and tidy.
- Perform other duties as assigned by management.
**Salary**: RM3,500.00 - RM4,000.00 per month
**Benefits**:
- Maternity leave
- Meal provided
- Parental leave
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Budget Control: 3 years (preferred)
- F&B Management: 4 years (preferred)
License/Certification:
- Food Handling (preferred)
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