F&b Server

5 months ago

Bangsar South, Malaysia UOA Hospitality Full time

We are looking for a competent Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences. Your responsibilities include assist customers by providing menus and information about specials, taking food orders, and ensuring that orders are received by kitchen staff and prepared according to the customer's specifications. You are expected to check in with customers to find out if they are happy with their service and meals.

THE JOBSCOPE
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Up-sell additional products when appropriate
- Communicate order details to the Kitchen Staff
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests

**REQUIREMENTS**:

- Endurance to stand and walk for long hours
- Customer Service Skills
- Physical Strength, Physical Stamina
- Attention to cleanliness and safety
- Attention to Detail
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Attentiveness and patience for customers
- Active listening and effective communication skills
- Teamwork, Ability to Work Under Pressure
- Availability to work in shifts including weekends
- Excellent coordination skills

QUALIFICATIONS

High School or diploma; additional qualifications will be a plus

*Only for Malaysian Citizen

**Job Types**: Full-time, Part-time

**Benefits**:

- Health insurance

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