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Customer Service- Up to 3k(Jb)

4 months ago

Johor Bahru, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

Meeting or exceeding weekly, monthly, and yearly sales quotas. (Green Field focus and support brown field program)
- Roving via assigned territories to present company products to potential Cluster Enterprise clients.
- Nurture sales leads and setting up appointments to present company products.
- Identifying Cluster Enterprise client’ needs and prepare sales proposals for potential buyers.
- Demonstrating product features to potential/existing Cluster Enterprise clients.
- Cross-selling/up-selling to existing Cluster Enterprise clients.
- Provide feedback on viable marketing, pricing strategies and potential locations for roving.
- Completing order forms and submitting them for processing.
- Attending Sales Activities: Participating in all activities planned through door-to-door activities, appointments, High Traffics Outlet promo booth, events, cold calling & online initiatives (social media, website, TikTok, etc) to obtain potential referral solicitation in assigned territory.
- Passionate and Entrepreneurial sales professional with a proactive and growth mind set approach.
- Demonstrate success in exceeding sales targets for all product using consultative, solution focused sales approach.
- Leads Management: Effectively register customer leads into sales tool portal and effectively follow up on the obtained leads for sales conversion/activation.
- Customer experience: Ensure prompt fulfilment and maintain good relationship with stakeholders/subscribers. Effectively follow up with internal stake holders to make sure a sold product / service is delivered to customer within the promised timeline.
- Sales Compliance: Comply to ALL company’s procedures and booking policies.
- Innovativeness: Effectively learn new skills and knowledge in handling new approach/enablers introduced by the organization from time to time.
- Strong collaboration between internal and external Cluster Enterprise stakeholders.
- **Requirements**:_

**MINIMUM EXPERIENCE REQUIREMENTS**
- Sales background from Business to Consumer.
- Sales background from Business to Business.

**PREFERRED EXPERIENCE REQUIREMENTS**
- Door to door sales experience.
- Experience in service-related industries.
- Experience in sales for direct sales background.
- High innovation and creative.
- Passionate, curiosity to learn.

**MINIMUM EDUCATION REQUIREMENTS**
- Minimum SPM.

**PREFERRED EDUCATION REQUIREMENTS**
- Diploma or Degree.

**REQUIRED**
**SKILLS**
- Good communication skills.
- Ability to speak and write good Bahasa Malaysia and English.
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills with proven negotiation skills.

**PHYSICAL REQUIREMENTS**
- Open to frequent travel.

**Job Type**: Contract
Contract length: 6-12 months

**Salary**: From RM3,000.00 per month

Schedule:

- Monday to Friday
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus