Administration Assistant

3 weeks ago


Johor Bahru, Malaysia JB Prime Full time

**Company Overview**

AIA Malaysia is the leading insurance provider in Malaysia, with the purpose of helping Malaysians live healthier, longer and better lives.

**About Us**

JB Prime is an agency with a dynamic, energetic, and dedicated team. With nearly 40 years of local market presence, we have a long-standing history serving clients in Johor Bahru and Klang Valley region.

**What We Offer**

We aim to become one of the most trusted and comprehensive one-stop financial service providers. Apart from Life and Takaful Insurance Business, we also offer an extensive range of services including General Insurance, Corporate Insurance, Investment (Private Retirement Scheme & Education Fund Planning), and Wealth Distribution (Estate Planning).

**About the Job**

**Minimum Qualification**: Basic SPM; Preferably Diploma, Degree and above.

**Prior Experience**:Experience in the administrative and clerical sector is an added advantage. Fresh graduates are welcome to apply.

**Job responsibilities include**:

- Undertaking calls with customers, following up with payment, and ensuring customer satisfaction
- Responsible for ensuring servicing and claiming requests are processed on time.
- The support team for the sales team ensuring matters are coordinated for efficient day-to-day operations
- Responsible for ensuring proper filing, documentation, and procedure compliances on day-to-day operations The position requires the ability to deal with customers, a certain mid level competencies in computers and persons looking for being part of a dynamic fast growing company within the insurance healthcare system

**Requirements**:

- 1 year or more working experience (**Fresh Graduates are encouraged to apply)**:

- Strong organisational and administrative skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office and data management software.
- Ability to multitask

**Salary**: RM1,500.00 - RM2,200.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- Do you have your own transportation?

**Education**:

- STM/STPM (required)

**Experience**:

- Administration: 1 year (required)

**Language**:

- ENGLISH (required)



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