Customer Success Manager

2 weeks ago


Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time

**Why You Should Build Your Career At Hasbul Brothers**
- Expensive opportunity to learn business strategy from a business mentor
- Allowance benefits, Health Insurance & Panel clinic provided
- EPF/SOCSO/EIS provided

Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to empowering entrepreneurs and businesses to achieve their full potential through innovative training and consulting solutions.

This year, we are on a mission to guide over 5,000 entrepreneurs, and we are looking for passionate individuals to join us in making a difference. We're seeking a talent with a strong passion for digital marketing and a commitment to achieving outstanding results together.

**Here are the responsibilities**:

- **Prior experience** in managing and resolving clients’ issues and inquiries in a professional manner.
- To **consult** and evaluate a client's business progress and achievements throughout the 1 year.
- To understand and have an interest in the business fundamentals preferably within the **Finance & Human Resources** industry.
- Prior experience in managing business reporting, financial and human resources process.
- To manage, prepare, and keep a record of the client’s database and progress report.
- Maintain excellent interpersonal relationships with the clients throughout the program to increase customer efficiency.
- To respond to inquiries in a timely manner and maintain a good relationship with Hasbul Brothers clients.
- To liaise and work closely with the Customer Relations department to ensure customer service efficiency.

**Desired skills & requirements**:

- **Important**:

- At least **2-5 years of experience **in the Finance/ Account/ Human resources/ Business Management industry.
- To have an interest in the fundamentals of business knowledge and management.
- Analytical mindset with the ability to interpret data, identify trends.
- Strong interpersonal skills and good communication skills.
- Attention to detail and commitment to delivering great excellent service.
- The capacity to work independently and collaboratively.

**Other Employees Benefits**
- Employee Provident Fund (EPF/KWSP)
- SOCSO (PERKESO) & EIS
- Panel Clinic
- Health Insurance
- Attendance Allowance
- Meal Allowance
- Seminar Allowance
- Mileages claim
- Team Retreat
- Professional Development

**Job Types**: Full-time, Permanent

Pay: RM4,000.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday



  • Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time

    **Why You Should Build Your Career At Hasbul Brothers** - Expensive opportunity to learn business strategy from a business mentor! - Monthly target incentive! - Allowance and clinic panel provided! Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to empowering...


  • Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time

    **Why You Should Build Your Career At Hasbul Brothers** - Expensive opportunity to learn business strategy from a business mentor! - Allowance and panel clinic provided! - EPF/SOCSO/EIS provided! Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to empowering...


  • Cyberjaya, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    **Customer Success Specialist (Admin)** **Work Hour : Monday to Friday I 9.00am to 6.00pm or 8.00am to 5.00pm** **Location : Cyberjaya, Selangor** **Contract Duration : 6 Months** **Compulsory skill set(s) : Attention to Detail, Proactive, Planning, Follow Through, Excel** **Nice-to-have skill set(s) : Leadership, GSAP knowledge, Presentation...


  • Cyberjaya, Malaysia Shell Full time

    **Where you fit** Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore - whether that means building up new areas of expertise or taking in a different...


  • Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time

    **Why You Should Build Your Career At Hasbul Brothers** - Expensive opportunity to learn business strategy from a business mentor. - Talent development program. - Monthly target incentive! - Passionate team players! Hasbul Brothers is a Training & Consulting Company based in Cyberjaya, Selangor since 2011. This year, we want to guide over 5,000...


  • Cyberjaya, Malaysia Logicalis Australia Full time

    We are looking for a Customer Experience Analyst to join our team in Cyberjaya. As a Customer Experience Analyst, you will provide support for all end-user/ desktop technology requests or issues that customers present. Your core objective is to restore service for the customer as quickly as is possible and, where further escalation is required, provide a...


  • Cyberjaya, Malaysia GATES IT Solution Sdn Bhd Full time

    **Responsibilities**: - Monitor team progress on daily basis - ensure that there is no ticket unattended and all ticket is follow up closely until ticket close - Manage team schedule and costing (for onsite help-desk and travelling) - Weekly reporting - Slide preparation for meeting such as workshop or training - Vet thru manual prepared by team - To...


  • Cyberjaya, Malaysia AIA Full time

    FIND YOUR 'BETTER' AT AIA - We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us._ - We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can...


  • Cyberjaya, Malaysia Nasstar Full time

    **We are looking for a Video Customer Service **Analyst** to join us!** **Location**:Cyberjaya, Malaysia **Salary**:Competitive Base + Shift Allowance + Benefits **Job Type**:Permanent, Full-time **Hours**: 40h per week on a Rotational Shift Pattern covering Mornings, Afternoons, Evenings and Weekends Nasstar is a managed service specialist. We deliver...

  • Project Manager

    4 weeks ago


    Cyberjaya, Malaysia Jaringan Ilham Technology Sdn Bhd Full time

    **Key Responsibilities**: **Project Planning and Initiation**:Develop comprehensive project plans outlining scope, objectives, timelines, and resource requirements. Conduct project kick-off meetings, defining roles and responsibilities for team members. **Stakeholder Management**:Communicate effectively with internal and external stakeholders to gather...


  • Cyberjaya, Malaysia Todak Academy Sdn Bhd Full time

    **Strategic Business Development**: - Develop and execute a comprehensive business development strategy aligned with organizational goals. - Identify and pursue strategic partnerships, collaborations, and opportunities for sustained growth. **Sales Management**: - Lead the sales process, from prospecting and lead generation to proposal development and...


  • Cyberjaya, Malaysia AT&T Full time

    The SIM position is a post sales service delivery function focused on gathering, analyzing, and validating customer requirements, determining proper configurations and working with customers in understanding the service. It is a technical project management type function that also involves the ordering/tracking/installing/testing of the customer’s premise...


  • Cyberjaya, Malaysia myBurgerLab Sdn Bhd Full time

    Lead, develop and motivate the restaurant team to deliver the myBurgerLab’s experience. - Support the attraction, recruitment and training of the team. - Support the growth and development of the team through training and quality conversations. - Recognize and acknowledge successes and ensure everyone is well informed and heard by using the appropriate...

  • Project Manager

    2 days ago


    Cyberjaya, Malaysia Tamarix Onesolutions Sdn Bhd Full time

    We are seeking a highly motivated and experienced Project Manager to join our dynamic team. **Key Responsibilities**: - Plan, execute, and oversee projects to ensure they are completed on time, within budget, and to the required quality standards. - Coordinate internal resources and third parties/vendors for the flawless execution of projects. - Develop...

  • Customer Service

    4 weeks ago


    Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time

    Hasbul Brothers is a Training & Consulting Company based in Cyberjaya, Selangor since 2011. This year, we want to guide over 5,000 entrepreneurs and we need you to help us stand out from the crowd. Hence, we are looking for a highly energetic **internship student**. We need someone who has a high passion for learning, is highly creative, and is committed to...


  • Cyberjaya, Malaysia Bajet Mart Full time

    List-ID: 102970630Today 17:30 **Job Description**: - The Company: Our 1st opening outlet will be located at PARK PLACE 1 Cybersouth, Dengkil. We are a new opening outlet in market selling variety range of products. Imported dry and frozen, ready beverages, home cook frozen foods, ready to eat foods, frozen raw and cooked foods. We are sell products and...


  • Cyberjaya, Malaysia Agensi Perkejaan Humanix Sdn Bhd Full time

    Location : BMW Cyberjaya Work with all relevant parties in customer complaint and enquiry resolution. - Draft and issue customer correspondence within agreed time frame which includes but not limited to legal reply. - Work closely with legal department on legal cases and this includes coordinating with the relevant department to obtain information for case...


  • Cyberjaya, Malaysia ManpowerGroup Full time

    Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...


  • Cyberjaya, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    **Customer Operations Specialist - Order to Cash [ **客戶服務 (粵語 演講候選人) ]** **Oil And Gas Company** **Cyberjaya, Selangor** **6 Months Contract** **Mon - Fri, 9 am - 6 pm (OT Allowance Provided)** **RM 2500 - RM...


  • Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Problem Solving**: Resolving customer issues, complaints, and escalations effectively while maintaining a high level of customer satisfaction. - **Language Proficiency**: Fluent in Mandarin or Cantonese, with the ability to communicate clearly and effectively in both written and verbal forms. - **Documentation**: Accurately documenting customer...