E-commerce Manager

4 months ago

Kuala Lumpur, Malaysia GMG Full time

**About GMG**

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

**About the Role**:
The E-Commerce Manager oversees and manages the online sales and marketing activities of the e-commerce business. This includes developing and implementing strategies to increase online sales, optimizing the user experience of the e-commerce website, managing the e-commerce platform and technology, and leading a team of e-commerce specialists.

The E-Commerce Manager will be required to conduct research on effective website layouts and features, advise on evidence-based and experimental changes to our platforms, and monitor the effectiveness of strategies by inspecting standardized metrics.

You need to be knowledgeable about relevant trends and innovations in e-commerce to ensure consistent traffic and conversion.

**Responsibilities**:

- Driving sales performance of the ecommerce platform.
- Monitor web analytics, analyze KPIs and metrics to identify trends, generate sales growth and maximize conversion.
- Analyze traffic and user behaviors with insights to improve conversion.
- Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales online.
- Creating frameworks between online sites and our social media sites, transforming it into highly profitable platforms.
- Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
- Reviewing the security of checkout pages and payment procedures.
- Creating promotional offers and checking to see that these are uploaded precisely.
- Reviewing copy and legal disclaimers to verify their accuracy.
- Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
- Examining sales-related metrics to inform restocks.
- Reporting on the utility of existing and novel strategies.
- Working collaboratively with supply chain, buying, merchandising and marketing teams

**Requirement**:

- Degree in marketing management, business, information systems, or similar.
- Completion of a pertinent sales qualification is preferred.
- Extensive experience as an e-commerce manager.
- Demonstrable track record of devising sales-enhancing strategies.
- Sound knowledge of prevailing procedures and techniques in e-commerce.
- Unmatched supervision, research, and troubleshooting skills.
- Exceptional consulting and quality assurance abilities.
- Ability to tackle the demands of ever-evolving technological implements with ease.
- Experience in digital marketing and possesses a solid understanding of ecommerce

frameworks.
- Self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
- High level of attention to detail including proven ability to manage multiple and competing priorities simultaneously.
- Creative and strategic thinking with strong customer orientation

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